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Director of Operations

1 month ago

Boston, United States Boston Public Health Commission Full time
Job Description

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

The Director of Operations will be responsible for overseeing the day to day operations of the Commissionís Office of PublicSafety, including scheduling, assignment of work locations, ensuring compliance with department rules and regulations,investigating allegations of misconduct, and determining levels of discipline resulting from such investigations. The positionwill supervise all public safety personnel directly, enforce Department and BPHC policies, procedures, and directives related tosafety and security, and coordinate responses to safety and security threats, medical emergencies, and crimedetection/prevention. The position will report to the Director of Administration and Finance, a member of the Commission'SExecutive Office.

DUTIES

  • Generate weekly departmental rosters, and consider and implement any redeployments when necessary.
  • Schedule necessary overtime predicated upon vacation, personal, military, FMLA, and sick time requests.
  • As Record Keeper, maintain the departmentís incident reports, incident report tracking sheets, overtime slips, copies of parkingtickets, patrol sheets, personal, sick, and vacation request forms, medical documentation, parking tickets, court forms, change
    in assignment forms, and all departmental directives.
  • Manage the budget, order all departmental supplies and equipment. Complete departmentís weekly payroll using ADP system,and collaborate with Human Resources Department to address any issues that may arise.
  • Oversee Departmentís video system, including responses to BPHC managementís or outside law enforcementís request forvideo.
  • Interact with all BPHC program directors and assists in public safety matters. Conduct investigations of allegations of staffmisconduct or violations of department policies and protocols. Conducts unannounced site visits during off-hours and
    weekends.
  • Collaborate with Property Management when issues arise concerning parking, fire control panels, CCTV system, supervisoryalarms, elevators, etc.
  • Participate in hiring and promotional processes for positions in Public Safety Department.
  • Meet regularly with the Director of Administration and Finance and the Director of Public Safety regarding all aspects ofprogram operations, including but not limited to matters pertaining to program staff and other confidential matters.
  • operateindependently. Use independent judgment and discretion to make decisions affecting the program and staff as it relates toprogram operations/services and BPHC policy. Make and recommend management and personnel decisions, including but not
    limited to promotion, transfer and assignment of staff, and imposition of discipline.
  • oarticipate in development ofmanagementís collective bargaining goals/proposals and attend collective bargaining sessions as a representative of BPHC.
  • Represent management in grievance and arbitration process, including but not limited to hearing and adjusting grievances, andattending grievance and arbitration hearings.
  • Performs other duties a required.
Minimum Qualifications
  • BA/BS preferred.
  • A minimum of 10 years experience in public safety/security/law enforcement is required.
    Candidate must be willing to be on call 24/7/365.
  • Supervisory skills required. Superior oral and written communication skills are essential.
  • ability to understand and explaincomplex payroll policies is necessary. Ability to perform complex tasks and manage multiple projects.
  • Valid Massachusetts driverís license required.


Additional Information

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply

Shift

40 hours per week.

8AM to 5PM; Monday to Friday.

This position may require evenings and weekend hours, as well as an on-call availability.