Helpdesk Support Specialist

2 months ago


Louisville, United States Southern Baptist Theological Seminary Full time
JOB TYPE: Part-time

JOB SUMMARY:

The Helpdesk Support Specialist is responsible for the installation and maintenance of workstation computers within the Seminary community along with assisting the Desktop & Network Support Analyst with network support.

ESSENTIAL JOB FUNCTIONS:

The employee in this position will have the following essential job functions:
  • Provide workstation hardware/software installation, maintenance, and end user support
  • Provide peripheral hardware installation, maintenance, and end user support
  • Provide workstation hardware/software troubleshooting and repair
  • Network cable tracing and termination
  • Maintain technical expertise through education

Performs other duties as may be assigned by supervisor.

EDUCATION:

A+, Network+ certification is preferred.

EXPERIENCE:

The person in this position should have 2+ years experience with Microsoft Windows operating systems; Mac OS experience is a plus. Should also have experience installing software, fixing printers, troubleshooting hardware, workstation replacement, and basic network troubleshooting.

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