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Student Success Specialist

1 month ago

Lansing, United States CHESS Full time
Compensation
$38,000.00
Compensation Type:
Exempt
Employment Type:
Regular
Scheduled Weekly Hours:
40
Grade:
E07
Department:
Student Advising

Position Summary
This position is responsible for evaluating, approving, and awarding financial aid to students in accordance with federal, state, and institution regulation, policies, and operational guidelines.
Duties & Responsibilities

Job Functions

  • Assesses financial needs of students.
  • Advises, guides, and assists students and parents regarding financial aid matters.
  • Determines the financial need and completes the appropriate process for eligibility in accordance with student's qualifications and educational goals assuring compliance with Federal, State, and program requirements.
  • Participates in student information system/procedure planning.
  • Responds to inquiries and resolves problems related to student financial aid matters or concerns.
  • Serves as a liaison with state, federal, tribal and other agencies to ensure positive relations for LCC students.
  • Analyzes and evaluates financial viability for students and their families.
  • Reviews and assesses eligibility for federal, state, and private aid.
  • Ensures security, confidentiality and safety of financial aid records.
  • Performs other duties as assigned.
Required Knowledge
  • Knowledge of customer service, teamwork, teambuilding, and collaboration techniques
  • Knowledge in confidential policies, privacy act and release of information
  • Knowledge of financial aid policies, procedures, and eligibility requirements
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to work in a high performing environment
  • Ability to develop and present financial aid trainings
  • Knowledge of federal and state laws, regulations, and policies concerning the provision of financial aid to students
  • Knowledge in the organizations of policies, procedures, and administrative practices generally used in higher education
  • Knowledge of Financial Aid Rules and Regulations concerning he provision of financial aid to students
  • Knowledge of principles and practices of effective leadership
  • Proficiency in Microsoft Office Suite
Work Environment
  • Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Sits most of the time.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection.
  • The worker will sit for long periods of time.
  • The worker is not substantially exposed to adverse environmental conditions.
Education, Experience and Licenses
  • Bachelor's Degree and six months of experience in education or a combination of education and experience.
  • Financial Aid experience is preferred.


As a part of your application, upload letter of interest, current resume, and official documentation confirming education.

EEO STATEMENT: LCC is an equal opportunity employer.