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IT Program Manager V
1 month ago
IT Program Manager V
BCforward is currently seeking a highly motivated "IT Program Manager V" for an opportunity in US - Richmond, VA 23228
Position Title: IT Program Manager V
Location: Richmond, VA 23228
Job Posting Expected Start Date: 09/23/2024
(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 12 Months with possibility of extension
Job Type: 40 hours work week
Pay Rate: $52.00/hr - $55.00/hr on W2
Job Description
The areas of focus for the Delivery Lead role includes support of engineering teams under the Service Request Fulfillment (SRF) umbrella. Candidate will be responsible for end-to-end ITIL change management. In this role the candidate will act as a gateway between engineering teams and application owners by managing a high volume of changes from creation to closure within ITSM Remedy. This position will require candidate to exhibit strict organizational skills in an environment with constant shifting priorities. A high-level understanding of existing and emerging technologies and business requirements.
This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.
3-5 years of experience working in Change Management space
Change management experience - ITSM experience preferred
Foundational knowledge of ITIL processes
Leadership: Self-starter, self-directed and shows initiative
Working knowledge of JIRA/Confluence
Experience working in an Agile environment
Microsoft Excel Power Point experience
Demonstrated ability to reduce process complexities
Organized and detail oriented
B.S. degree in Computer Science, Engineering, Business or equivalent
Demonstrates ownership: Is accountable and can hold others accountable (professionally)
Ability to partner with others for the good of the initiative
Must have strong analytical skills
Implementation knowledge of Agile framework SCRUM ceremonies for project planning and work prioritization.
Financial services (Insurance, Banking, Investment banking), is a plus.
Has participated in design, implementation, or operations process of major IT projects
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 225253 when responding to this ad.
