Dynamics 365 Technical Lead

1 week ago


Richmond, Virginia, United States V-Soft Consulting Group Full time
About the Role

We are seeking a highly skilled Dynamics 365 Technical Lead to join our team at V-Soft Consulting Group. As a key member of our team, you will be responsible for leading the development and implementation of Microsoft Dynamics 365 solutions for our clients.

Key Responsibilities
  • Design and Development: Design and develop new web components using.NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  • Expertise in Dynamics 365: Expertise in Dynamics 365 Customer Engagement - Dynamics 365 Field Service and Customer Service modules.
  • Requirements Gathering: Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
  • Documentation: Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Mockups and Prototypes: Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  • Liaison Role: Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  • Customer Support: Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  • Process Improvement: Contribute to improving our processes and policies within the program.
Requirements
  • Technical Experience: 5+ years of experience as a D365 Technical Lead.
  • Dynamics 365 Experience: 8+ years of experience with creating and managing solutions using Dynamics 365 Field Service & Customer Service.
  • Customization and Implementation: 8+ years of experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365.
  • Custom Development: 5+ years of experience with custom development using.NET, JavaScript and C#.
  • Power Platform Experience: 3+ years of experience with Power Platform and Dataverse.
  • Connector Experience: 3+ years of experience with using standard & premium connectors with PowerApps and Power Automate.
  • Technical Knowledge: Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Troubleshooting: Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Licensing Knowledge: Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
  • DevOps Experience: Preferred experience with Devops in Power Platform (Power Pipelines/ALM Accelerator).
Desired Skills
  • DevOps Experience: Experience with DevOps in Power Platform/D365 Environments.
  • Data Integration: Experience with Data Integrations and Migrations using SSIS Packages.


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