Program Manager
1 month ago
In person interview is needed. Onsite from day 1
Location: Richmond, VA
Duration: 12+ months
Program manager will be responsible for managing day-to-day operational functions for the design program. Provide leadership and guidance to a team that ensures efficient and effective technology initiatives are delivered to users. Ensure programs and projects are conducted in alignment with technology strategy. Supervise staff in delivering one or more specific ITD functions within a single IT Portfolio. ITD functions include but are not limited to: Project Management, Customer Relationship Management, Data Management, BI & Reporting, Enterprise and Solution Architecture, Application Development, Maintenance and Throughput, Security, Governance and Compliance, Service Desk, Incident, Release, Transition and Change Management, Asset Management, IT Operations, Availability and Capacity Management.
Responsibilities:
Oversee Initiatives
Oversee Information Technology initiatives for assigned program. Assign resources to project teams to complete deliverables.
IT Policy Compliance
Ensure compliance with VDOT and VITA policies, standards and guidelines governing IT computer systems.
Program Maintenance
Oversee work and staff in assigned program to ensure consistent process and quality standards are implemented.
Execute Program
Supervise staff supporting assigned ITD function(s). Responsibilities include supervision of staff in execution of day-to-day processes tied to the specific ITD function. Perform managerial and technical work ranging from simple to moderate difficulty. Interact with peer supervisors and the IT Portfolio Managers to meet customer needs.
Manage Programs and Projects
Plan, oversee and implement delivery of technology projects or services. Oversee staff assignments and priorities. Develop training plans for team members. Develop and implement procedures, processes and best practices. Provide strategic planning for program areas and recommend new technologies.
Strategic Management
Work with peers and subordinates to define strategic direction for assigned technology program. Evaluate tools and prioritize work efforts with stakeholders from ITD and business units.
Business Process Improvement
Identify business processes that may be improved with technology solutions. Create processes and tools to facilitate increased efficiencies.
Reporting
Provide status reports on project plans, timelines, schedules and progress updates. Participate in strategic planning for programs, projects or systems.
Ensure Compliance
Provide compliance management and ensure that staff comply with required VITA, DHRM, VDOT, and ITD policies, processes and procedures.
Improve Processes
Responsible for tracking operational metrics on assigned ITD functions. Apply those metrics to identify and improve function specific processes.
Skills Needed
Ability to supervise technical staff and programs, supervise and coordinate multiple projects and teams of a complex and technical nature. Required 10 Years
Communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings Required 10 Years
Interact and communicate effectively orally and in writing with internal and external customers and develop and implement work plans. Required 10 Years
Ability to interpret and apply policies and procedures in an IT environment,organizing and prioritizing activities. Required 10 Years
perform system analysis and design, Ability to collect and organize performance metric data to present to management. Required 10 Years
IT Policy Compliance, Program Maintenance, Manage Programs and Projects, Business Process Improvement, Ensure Compliance Required 10 Years
managing IT functions including IT Governance and Compliance, Enterprise & Business Architecture, IT Service Mgmt, Asset Mgmt, Infrastructure and Ops, Required 10 Years
Application Development, PPM & Projects, or Data and BI Management, Knowledge and skill with technologies and functions appropriate to leading PRG Required 10 Years
Skill in leading IT professionals in the planning, analyzing, designing, developing or implementing information technology programs, projects or sys. Required 10 Years
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