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Patient Service Coordinator

2 months ago

Richmond, United States Patient First Full time

The responsibilities of this job include, but are not limited to, the following:

  • Supervising all Front Office employees;
  • Registering and discharging patients accurately;
  • Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
  • Collecting patient payments accurately;
  • Answering incoming calls in a warm and friendly manner;
  • Submitting monthly staffing schedule for all Front Office employees;
  • Reviewing all Front Office reports;
  • Implementing established procedures and policies;
  • Assisting with training new Front Office employees;
  • Ensuring daily deposits are completed correctly;
  • Evaluating and completing employee performance evaluations as directed;
  • Organizing and conducting Front Office staff meetings;
  • Providing positive, warm and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere;
  • Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of supervisory experience preferred