Service Coordinator
6 days ago
We are seeking a highly skilled and organized Service Coordinator to join our team at Sudden Service, Inc. The successful candidate will be responsible for coordinating service responsibilities with service technicians and parts personnel, ensuring seamless customer satisfaction.
Key Responsibilities- Service Coordination: Work closely with customers and field service mechanics to identify required maintenance and advise on necessary services.
- Estimating and Invoicing: Compute costs of replacement parts and labor, estimate repair costs, and process sales orders for invoicing.
- Administrative Support: Maintain accurate records, process warranty claims, and ensure all paperwork is up-to-date.
- Communication: Answer phone calls, respond to correspondence, and provide quotes for service center operations.
- Database Management: Maintain databases and address books for service center areas.
- File Management: Assist in building and maintaining file systems for service centers.
- Safety Coordination: Perform duties as assigned by the safety director, including maintaining files and records of company vehicles.
- Education: High school graduate or equivalent.
- Experience: 1-2 years of experience in the parts and service industry, with a focus on coordinating service responsibilities.
- Skills: Strong organizational skills, ability to prioritize tasks, and excellent communication skills.
- Technical Skills: Basic computer skills and mechanical aptitude.
- Medical and Prescription Coverage
- Dental Coverage
- Vision Coverage
- Vacation Time
- 10 Paid Holidays
- 401K Plan
- Company Paid Life Insurance
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Service Coordinator
1 week ago
Richmond, Virginia, United States Sudden Service, Inc. Full timeService Coordinator Job DescriptionSudden Service, Inc. is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in ensuring the best possible service to our customers.Key Responsibilities:Customer Service: Work with customers and Field Service Mechanics to identify required maintenance and...
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Service Coordinator
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Parts and Service Specialist
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Richmond, Virginia, United States Sudden Service, Inc. Full timeAbout the Role:We are seeking a highly skilled and organized Service Coordinator to join our team at Sudden Service, Inc. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department, working closely with customers, field service mechanics, and other stakeholders to identify and resolve service issues.Key...
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