Administrative Assistant

7 days ago


Boca Raton, United States Keiser University Full time
JOB TITLE: Administrative Assistant to the Dean of Students DEPARTMENT: Online Division
REPORTS TO: Dean of Students/Dean of Faculty


Knowledge:

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills:

Basic Skills:

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Monitoring - Monitoring/Assessing performance of yourself, and the organization to make improvements or take corrective action.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Computer Skills

Excellent Microsoft windows: Outlook, Office 365 • Microsoft Word • Microsoft Excel

Core competencies:

Administrative Assistant to Dean of Students and Dean of Faculty

Track daily attendance report

Process all status changes for online division (ex. drops, LOA, AI, FAW)

Assist students with questions/concerns

Run daily/weekly phone report

Run monthly grade and satisfactory academic progress reports

Run monthly Advising Report and sweep through SchoolDocs for latest Advising document

Prepare monthly Faculty Contracts

Fill in for Academic Advisor in his/her absence

Assist with special projects as assigned

Organizational Support
  • Follows policies and procedures
  • Completes administrative tasks correctly and on time
  • Supports organization's goals and values
Attendance/Punctuality
  • Is consistently at work and on time; dependable
  • Follows instructions, responds to management direction Judgment
  • Exhibits sound and accurate judgment


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