Salesforce Business Analyst: American Tower Corporation

1 month ago

Wilmington, United States ShiftCode Analytics Full time
Title: Salesforce Business Analyst
Location: Cary, NC (Hybrid Onsite) (Locals Preferred)
Duration: 6 months C2H
IV: Phone and Video
Visa: USC, GC, GC-EAD
Rate: $70/hr C2C(Flex-For right candidate)
Client: American Tower Corporation

Need LinkedIn with profile picture and it must be old
Need senior profile atleast 10+ years of experience

Job Summary :
  • Our client is seeking a Salesforce Business Analyst to join the IT department.
  • The Salesforce team develops and maintains the Salesforce platform.
  • Day-to-day you will engage with internal customers to understand their needs, provide functional and technical expertise, and deliver quality software that provides measurable business value.
  • As a Salesforce Business Analyst, you will partner with cross-functional teams to deliver results by using application domain knowledge, identify process inefficiencies, and solve problems.
  • You will help the leadership team envision and deliver strategic solutions and ensure deliverables align with business objectives.
  • Our Core Principles are the foundation of our culture, and we're focused on achieving continued success by thinking long-term, leading with values, and creating value with decisions. Come grow your career with us
Job Responsibilities :
  • Facilitate requirement sessions to elicit, document, and analyze business requirements and functional specifications, leveraging the Salesforce platform as required to support small and large projects.
  • Identify operational inefficiencies, conflicting business practices, and high-level integration issues, suggesting alternative solutions to cross-functional problems.
  • Salesforce Business Analyst serves as a senior member of a matrixed project team to ensure timely, regularly scheduled delivery of user improvements and enhancements by effectively using a combination of Waterfall and Agile methodologies. Partner with and support other team members; serve as a backup for the Salesforce Administration Lead.
  • Scope and prioritize enhancement requests with multiple stakeholders, including the Project Management Organization, other internal business customers, and senior management; manage and maintain product roadmap.
  • Develop and maintain productive business customer relationships; be the "voice of the customer" to the IT project team and with project team members; support development and delivery in a collaborative manner.
  • Ensure business and operational readiness for deployment of system enhancements, new products, and process changes; support end-user training.
  • Other duties as assigned.
Job Requirements :
  • Bachelor's degree or equivalent experience required.
  • Minimum 7 years of professional experience in business analysis, application design, implementation, and support of IT systems required.
  • Three years of experience bringing robust, scalable Salesforce solutions to the market is strongly preferred.
  • Strong knowledge of Agile, Waterfall, and other IT project management methodologies.
  • Experience leading cross-functional projects.
  • Ability to provide technical direction and drive innovation amidst uncertainty and ambiguity.
  • Understanding of IT and business concepts.
  • Able to evaluate the impact of business changes on systems.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills: ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Benefits :
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

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