User Support Specialist

Job Overview:This position is with the Illinois Department of Innovation & Technology (DoIT).Key Responsibilities:30% Customer Support:Under direct supervision, the individual will function as a Customer Support Specialist, assisting end users with Microsoft Office and various software applications. This includes:- Providing professional support and guidance...

Job DescriptionJob DescriptionThis position will be a member of the IT Helpdesk Team (Team Leader). Responsibilities are as follows, but not limited to:· Configuration, installation and repair of computers and other electronic office equipment.· Troubleshoot hardware and software issues on user’s computers and devices.· Troubleshoot Intermec and Zebra...

Job Summary:MS Companies is seeking a highly skilled IT Support Specialist II to join our team. As a key member of our IT Helpdesk Team, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Configure, install, and repair computers and other electronic office equipment.Troubleshoot hardware and software...

Title: IT Support Specialist IILocation: Springfield, OHShift: 1st, 7:30AM-4:30PMJob Description:This position will be a member of the IT Helpdesk Team. Responsibilities are as follows, but not limited to:·Configuration, installation and repair of computers and other electronic office equipment.·Troubleshoot hardware and software issues on user’s...

Support Desk SpecialistResponsibilities:Field support requests from users via phone and email with a professional approach.Document user and issue details thoroughly.Manage and prioritize support tickets, escalating complex issues as needed.Record and document all steps and resolutions of the support process.Utilize online resources for software updates and...

Position Overview:Under general supervision, the End User Computer Systems Analyst plays a crucial role within the Illinois Department of Innovation & Technology (DoIT). This position is responsible for addressing complex hardware issues and ensuring optimal performance of user systems.Key Responsibilities:1. **Technical Problem Resolution:** - Diagnose...

Position OverviewV2X is a global leader in providing innovative solutions that seamlessly integrate physical and digital infrastructures. With over a century of experience in mission support, we are dedicated to enhancing security, optimizing logistics, and improving operational readiness. Our organization, valued at $3.9 billion and comprising 16,000...

Position Overview:As a Library Support Specialist, you will play a vital role in the daily functions of the library environment. Your contributions will ensure that the library operates smoothly and efficiently.Key Responsibilities:- Assist in the management of library resources and services.- Engage with students across various educational levels, providing...

Position Overview:Under general supervision, the End User Computer Systems Analyst plays a crucial role within the Illinois Department of Innovation & Technology (DoIT). This position is responsible for addressing complex hardware issues and ensuring seamless operation of technology systems.Key Responsibilities:1. **Technical Problem Resolution:** -...

Position OverviewV2X is a global leader in providing innovative solutions that merge physical and digital infrastructures. With over a century of experience in mission support, we are dedicated to enhancing security, optimizing logistics, and improving operational readiness. Our company, valued at $3.9 billion and comprising 16,000 professionals,...

Job DescriptionOverviewVectrus is seeking a highly skilled Senior Service Desk Specialist to join our team. As a key member of our Information Technology (IT) Enterprise Service Desk, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesReceive, prioritize, and resolve end-user submitted requests in a timely...

Job OverviewPosition Level: Senior-Level (12 to 18 years of experience)Role Summary: The Senior User Engagement Systems Engineer is responsible for gathering, documenting, and analyzing usability feedback related to capability development. This role involves collaborating with users and stakeholders to gain insights into their missions, requirements, and...

Job OverviewWe are seeking a Senior Printer Support Specialist to join our team at Progression Incorporated. This role is essential for providing high-quality technical support for printers and copiers.Location: RemoteRequirements:Proven experience as a Printer Technician with 3 to 5 years in the field.Hands-on experience with a variety of printers and...

Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist (Help Desk/JIRA) to provide essential support for the AWP Program. The contractor will deliver customer support services, including writing, editing, briefings, demonstrations, and marketing materials, while collaborating closely with assigned personnel, senior specialists, or task leads to...

Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist with a focus on Help Desk and JIRA to provide essential support for the AWP Program. The selected contractor will deliver customer support services, including writing, editing, briefings, demonstrations, and marketing materials, while collaborating closely with designated personnel, senior...

Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist with a focus on Help Desk and JIRA to enhance the AWP Program. The selected candidate will deliver exceptional customer support services, including documentation, presentations, and promotional materials, while collaborating closely with team members and senior specialists to ensure high levels...

Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Hardware Installations, IT Hardware, Workstation HardwareCertifications:Comp TIA Security -...

Job OverviewAt IT Concepts, we are committed to fostering a culture of collaboration, innovation, and integrity. Since our inception, we have prioritized customer satisfaction and teamwork, striving to make a meaningful impact in our communities. As we expand our support for government clients, we invite skilled and motivated individuals to join our...

Position OverviewThe CIO-T/TEG/TEGG is seeking an IT Specialist with a focus on Help Desk and JIRA to enhance the AWP Program. The selected candidate will deliver customer support services, including documentation, presentations, and promotional materials, while collaborating closely with designated personnel, senior experts, or project leads to ensure a...

Overview:Telecommunications Support Specialist (overnight)Chenega Agile Real-Time Solutions (CARS) is dedicated to delivering integrated enterprise IT services to Federal clients both domestically and internationally. CARS is staffed by Subject Matter Experts (SMEs) with extensive experience in the Federal sector.Are you eager to develop your skills and...