IT Support Specialist

4 days ago


Springfield, United States Topre America Corporation Full time
Job DescriptionJob Description

This position will be a member of the IT Helpdesk Team (Team Leader). Responsibilities are as follows, but not limited to:

· Configuration, installation and repair of computers and other electronic office equipment.

· Troubleshoot hardware and software issues on user’s computers and devices.

· Troubleshoot Intermec and Zebra barcode label printers and handheld scanners.

· Troubleshoot networking issues related to switching, data cabling and wireless.

· Skill to Install and terminate horizontal and backbone network cabling per TIA/EIA-568 structured cabling standards.

· Educate users on procedures for resolving or preventing technical problems.

· General administration of Windows Servers including Active Directory and Group Policy.

· Develop and implement technical procedures to quickly address user’s problems and minimize downtime.

· Develop relationships with third-party vendors managing software and maintenance agreements and licensing.

· Quote network cabling installations and maintain network diagrams.

· Advanced EDI software technical support.

· Administration of Azure AD and Office 365.

· Help maintain cyber security standards and policies.

 

Specialized skills will be taught on the job:

Radley iCARaS EDI system, VMware vSphere 7.0, Cisco IOS, Cisco Wireless Controllers and access points.

 

Candidate must have excellent communications skills, written and verbal. Must be able to work in a team environment as well as on their own. Proper time management skills and ability to meet deadlines is also required. Ability to investigate issues and make decisions for resolution independently. Ability to lead a small team of support specialists.

Company DescriptionSince Topre Corporation establishment in 1935, Topre has been advancing its core technologies, in particular automotive stampings and weld assemblies. By applying these core technologies, we now supply a variety of high-performance components and products to different industries in order to satisfy various demands of our customers. Come join our team here at Topre America CorporationCompany DescriptionSince Topre Corporation establishment in 1935, Topre has been advancing its core technologies, in particular automotive stampings and weld assemblies. By applying these core technologies, we now supply a variety of high-performance components and products to different industries in order to satisfy various demands of our customers. Come join our team here at Topre America Corporation
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