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Field Technical Support

5 months ago


McPherson, United States eTeam Full time

Responsibilities:

  • Provides on-site client facing support, including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.