Helpdesk Support Specialist
4 days ago
Job Title: Helpdesk Technician
**Job Summary:**
We are seeking a skilled Helpdesk Technician to provide first-line support for PC-related problems. The ideal candidate will have excellent customer service skills and experience with Microsoft Operating Systems, MS Office, DameWare, and Helpdesk ticketing software.
**Key Responsibilities:**
* Provide technical support for PC-related issues via phone, email, or in-person
* Install new hardware and software
* Review, monitor, and upgrade existing systems
**Requirements:**
* 2+ years of experience in a helpdesk or technical support role
* Strong knowledge of Microsoft Operating Systems and MS Office
* Experience with DameWare and Helpdesk ticketing software
* Excellent customer service skills
**Work Environment:**
* Monday-Friday, 8:00am-4:30pm
* Contract 3 months +
**About Us:**
The Arnold Group is an Equal Opportunity Employer (EOE) dedicated to assisting job seekers with employment opportunities. We have been helping people find employment since 1979 and we can help you too. With TAG, you'll have the opportunity to unlock your potential, both professionally and personally.
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