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Front Desk Staff

3 months ago

Bentonville, United States Health Fitness Full time

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

Front Desk Receptionist - Bentonville, AR

Walton Family Whole Health & Fitness Center

Part-time, 12 hrs/week

Hours: Sat/Sun 7am-1pm

In this role, you will be the very first impression on our members and guests and can help set the tone for their entire experience at the club that day. The attention you show members- an inquiry on how they enjoyed their workout, a friendly smile as you bid them goodbye- enhances their experience. This makes the Front Desk Team an integral part of our promise to deliver the very best member experience and motivate people to return and take care of their health.

What You’ll Be Doing:

• Greeting and helping members.

• Assisting with assigned department administration, processes, and related recordkeeping.

• Efficiently responding to participant requests, comments, or concerns and bringing issues to timely and appropriate resolution.

• Educating participants on policies and procedures.

• Opening and/or closing duties.

• Participating in internal programs and special events.

• Other duties as needed/assigned.

What You Will Need:

• A passion for helping people live healthier lives. A team player mindset who works well with others

• Basic computer skills (word, excel, outlook etc.) and working knowledge of a member management system, databases and tools. Ability to navigate electronic onboarding and timecard systems required.

• Adult & Pediatric CPR/AED and First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required prior to start date.

• High School Diploma or GED & previous customer service experience preferred.

• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Brand: HealthFitness

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve.

We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities.

We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.