Front of House Shift Lead

4 months ago

Bentonville, United States Crystal Bridges Museum of American Art. Full time

Description

:

Position Title: Front of House Shift Lead

Position Type: Full-Time/Part-Time

FLSA Classification:  Non-Exempt

Division: Operations and Administration

Department:  Culinary Services

Reports to: Front of House Manager

Position Summary

Eleven at Crystal Bridges specializes in modern American comfort food. Our Front of House Service Staff exhibits exemplary service to guests while supporting the Museum’s strategy of “Welcoming, Invigorating, and Excellence” in order to leave a lasting positive and dynamic impression.

Front of House Service Staff duties may include:

Lunch Server Dinner Server Barista (Must be at least 21 years of age) Bartender (Must be at least 21 years of age) Special Event Server Server Assistant Outlets supervision and special events Host/Hostess-Planning seating for culinary events Other Culinary functions as needed

Hourly rate of pay will correspond to the role performed. Employees will be expected to accurately clock in and out according to assigned shift.

Principle Responsibilities (Essential Functions)

Maintain thorough knowledge of Crystal Bridges’ collections, history, and events Maintain thorough knowledge of restaurant’s hours of operation, services, menus, specials, and “Edible Responsibility” Ensure cleanliness and safety in both lobby and dining areas Record and manage reservations according to policy Provide an atmosphere that evokes the Museum’s mission of “Excellence, Welcoming, and Invigorating” Provide Total Team Service allowing for consistency in guest satisfaction by continually observing both quality in food and service Complete all assigned opening and closing duties as required

Lead Responsibilities

Provide assessments of team members in training to the Front of House Manager Work with Management to implement on going policy changes and product/event promotions Help organize and hold Eleven FOH training meetings, Eleven All Staff meetings, and voluntary field trips Provide exceptional service to designated VIP guests Demonstrate exemplary team work, menu knowledge, and service skills during every shift and serve as a model to team members

Other Duties

Welcome guests with enthusiasm in a timely manner Describe specials and suggest items on the menu Assist with questions and decisions regarding the menu Accurately take beverage and food orders Utilize Point of Sale systems effectively Ensure that all food and beverages are prepared properly and are delivered in a timely manner by communicating and working with other members of staff Provide refills and pre-bussing Continually observe guests and provide service complimentary to their needs Total guest’s bill and accept and process payments Have strong money handling skills Show appreciation to guests as they leave Work as a team with hosts, servers, service assistants, and manager by providing assistance as needed Setup and breakdown of dining room Be able to perform wine service at the table Have a strong knowledge of alcohol service Be able to carry service trays for both beverages and plated food Other duties as assigned

Minimum Qualifications

Education, Training, and Traits:

Must be 21 years of age or older Excellent people skills and an outgoing personality Possess a strong commitment to customer service Highest ethics in regard to honesty, integrity, and work ethic First-hand knowledge of service steps and dining room procedures

Work Experience:

Experience with customer service in a hospitality environment

Skills and Abilities:

Ability to work flexible shifts including weekends, holidays, and evenings Must be able to move quickly, stand, bend, and lift for periods of up to 4 hours Ability to carry large, heavy trays Strong communication skills and ability to maintain professionalism with both co-workers and Museum Guests Possess strong organizational, problem solving, and time management skills

Physical Requirements and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

: In the work environment described below, position requires working in high functioning kitchen, dining, and special event and offsite areas for prolonged periods of time; good eye/hand coordination; bending and stretching; and physical stamina to lift and carry a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Additionally, this position requires meeting the public in a professional and courteous manner. Occasionally, while performing the duties of this job, the employee may be required to independently travel in the local area. : The physical arrangement of the work space may require the position to work in a variety of Museum spaces. Work space must be organized and reflect efficiency. The noise level in the dining environment is usually moderate.

  • Front of House Shift Lead

    4 weeks ago

    Bentonville, United States Atomic Weapons Establishment Full time

    The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization. Job Description: Position Title: Front of House Shift Lead...

  • Front of House Shift Lead

    3 weeks ago

    Bentonville, Arkansas, United States Crystal Bridges Museum of American Art. Full time

    Job SummaryCrystal Bridges Museum of American Art is seeking a highly skilled and experienced Front of House Shift Lead to join our team. As a Front of House Shift Lead, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and leading a team of service professionals.Key ResponsibilitiesProvide...

  • Lead Front of House Coordinator

    4 weeks ago

    Bentonville, Arkansas, United States Crystal Bridges Museum of American Art. Full time

    Job Title: Front of House Shift LeadCompany: Eleven at Crystal BridgesPosition Type: Full-Time/Part-TimeFLSA Classification: Non-ExemptDivision: Operations and AdministrationDepartment: Culinary ServicesReports to: Front of House ManagerOverview:At Eleven at Crystal Bridges, we are dedicated to delivering exceptional modern American comfort cuisine while...

  • Lead Front of House Coordinator

    3 weeks ago

    Bentonville, Arkansas, United States Crystal Bridges Museum of American Art. Full time

    Job Title: Front of House Shift LeadCompany: Eleven at Crystal BridgesPosition Type: Full-Time/Part-TimeFLSA Classification: Non-ExemptDivision: Operations and AdministrationDepartment: Culinary ServicesReports to: Front of House ManagerPosition OverviewAt Eleven at Crystal Bridges, we are seeking a dedicated Front of House Shift Lead. Our focus is on...

  • Lead Front of House Operations

    4 weeks ago

    Bentonville, Arkansas, United States Crystal Bridges Museum of American Art. Full time

    Job Title: Front of House Shift LeadCompany: Eleven at Crystal BridgesPosition Type: Full-Time/Part-TimeFLSA Classification: Non-ExemptDivision: Operations and AdministrationDepartment: Culinary ServicesReports to: Front of House ManagerOverview:At Eleven at Crystal Bridges, we are seeking a dedicated Front of House Shift Lead. Our focus is on delivering...

  • Service Manager

    2 days ago

    Bentonville, Arkansas, United States ROPESWING HOSPITALITY GROUP Full time

    Job Title: Service Manager - Front-of-House OperationsBlake Street Clubhouse, a vibrant social club in the heart of Bentonville, Arkansas, is seeking a dynamic Service Manager to lead our front-of-house service team. As a hub for social gatherings and unique dining and events, Blake Street offers a blend of elegance and energy.About the Role:The Service...

  • Front of House Positions at Louise Cafe

    2 days ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    Front of House Positions at Louise CafeWe are seeking talented individuals to join our Front of House team at Louise Cafe. As a Front of House team member, you will play a vital role in creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Provide exceptional customer service and ensure a memorable experience for our guests.Take and...

  • Front of House Positions at Pressroom

    3 days ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    Front of House Positions at PressroomWe are seeking talented individuals to join our Front of House team at Pressroom. As a Front of House team member, you will play a vital role in creating memorable experiences for our guests.Key Responsibilities:Server:Provide exceptional service to our guests, ensuring they feel comfortable and well taken care of.Take...

  • Front of House Positions at Pressroom

    2 weeks ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    **About Us**Ropeswing Group is a dynamic and fast-paced dining environment that values hospitality and customer satisfaction. We are seeking highly motivated and experienced individuals to join our team as Front of House Positions at Pressroom.**Job Summary**We are looking for Servers, Bartenders, Food Runners, and Greeters to provide exceptional service to...

  • Front of House Positions at Preacher's Son

    4 days ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    Front of House Positions at Preacher's SonWe are seeking highly motivated and enthusiastic individuals to join our Front of House team at Preacher's Son. As a Front of House team member, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and contributing to the overall success of our...

  • Front of House Positions at Louise Cafe

    2 weeks ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    Job Summary:We are seeking highly motivated and customer-focused individuals to join our Front of House team at Ropeswing Group. As a Server, Bartender, or Greeter, you will play a vital role in delivering exceptional guest experiences and contributing to the success of our restaurant.Responsibilities:Server:Provide attentive and personalized service to...

  • Front of House Positions at Louise Cafe

    2 months ago

    Bentonville, United States RopeSwing Group Full time

    **Front of House Positions at Louise Cafe - Server / Bar / Crew** Bentonville, AR Louise Louise **Benefits/Perks:** * Medical, Dental, Vision Benefits for Full-Time Employees. * 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older). * Employer paid Short-Term/Long-Term Disability and Life Insurance benefits. *...

  • Front of House Positions at Pressroom

    4 months ago

    Bentonville, United States RopeSwing Group Full time

    **Front of House Positions at Pressroom - Server / Bar / Crew** Bentonville, AR Pressroom Pressroom **Benefits/Perks:** * Medical, Dental, Vision Benefits for Full-Time Employees. * 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older). * Employer paid Short-Term/Long-Term Disability and Life Insurance benefits. *...

  • Front of House Team Member

    3 weeks ago

    Bentonville, Arkansas, United States Johnny Brusco's Pizza Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Johnny Brusco's New York Style Pizza. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our...

  • Front of House Positions at Preacher's Son

    2 weeks ago

    Bentonville, Arkansas, United States RopeSwing Group Full time

    Job Summary:We are seeking highly motivated and experienced professionals to join our team as Servers, Bartenders, Food Runners, and Greeters at Ropeswing Group's Preacher's Son location. As a member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and contributing to the...

  • Front of House Positions at Preacher's Son

    4 months ago

    Bentonville, United States RopeSwing Group Full time

    **Front of House Positions at Preacher's Son - Server / Bar / Greeter** Bentonville, AR The Preacher's Son The Preacher's Son **Benefits/Perks:** * Medical, Dental, Vision Benefits for Full-Time Employees. * 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older). * Employer paid Short-Term/Long-Term Disability and...

  • Lead Front-End Engineer

    3 weeks ago

    Bentonville, Arkansas, United States Walmart Full time

    Position Overview:As a key member of the International Merchandising team, you will play a vital role in the architecture, development, and implementation of advanced merchandising Front-end UI systems utilizing the React JS framework. Your contributions will be instrumental in transforming the Pricing systems across various international markets where...

  • Administrative House Supervisor Lead

    7 days ago

    Bentonville, Arkansas, United States Northwest Medical Center Full time

    Administrative House Supervisor Role OverviewAt Northwest Medical Center, we are seeking an experienced Administrative House Supervisor to join our team.Key Responsibilities:* Provide oversight and leadership for multiple hospital departments in the absence of unit management* Address patient care, staffing, and other issues that may arise* Coordinate...

  • Housing

    4 weeks ago

    Bentonville, United States The Salvation Army USA Southern Territory Full time

    Housing MonitorThe Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Housing Monitor for our Bentonville, Arkansas homeless shelter.Job SummarySupervises and participates in performing the day-to-day activities necessary for the smooth operation of a lodge facility providing housing, food,...

  • Team Lead

    4 days ago

    Bentonville, Arkansas, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesLead and manage a team of associates to achieve sales and...