Customer Accounts Manager

3 weeks ago

Farmingdale, United States Precipart Full time

Precipart, located in Farmingdale, NY, is looking for a Customer Accounts Manager who will manage customer purchase orders through delivery process. In this position, you will manage customer accounts in terms of orders, quotations, demand planning, contracted inventory oversight, and impact on customer satisfaction measurement. The Customer Accounts Manager also provides operational oversight and mentoring to the Customer Accounts Coordinators and Specialists. We are looking for someone who is dedicated to enhancing customer satisfaction, building strong customer relationships, and enjoys offering professional expertise to support a less experienced colleague. ESSENTIAL FUNCTIONS: Oversee customer schedules and monitor our commitment dates against customer requirements Receive customer PO's and perform a commercial contract review of quotation vs customer PO. Resolve discrepancies (if any) Process customer purchase orders, inquiries, and/or customer issues related to orders Process purchase orders and/or manufacturing orders for outsourced products Oversee delivery execution and logistics of customer orders and purchase/manufacturing orders to meet customer demand Gather and communicate, externally and internally, information pertaining to changes to existing orders Track order activity and communicate any potential delivery problems Update internal systems and customer portals in accordance with changes Quickly and effectively resolve customer or production issues, and provide timely communication to customers on status and resolution Perform monthly account review – customer forecast vs backlog and manufacturing/purchase orders Understand customers measurements of Precipart, i.e. on time delivery to request date, on time delivery to promise date, etc. Work to make sure Precipart is aligned with measurements, and performing at the highest standard Run customer specific reports and share data with customers Provide pricing, inventory availability and production schedule information to customers Review contractual inventory amounts required in stock per customer. Adjust discretionary amounts based on future projections, on time delivery and changes to delivery dates. Perform project work as assigned Monitor price levels and cost levels for existing programs, including history, and making recommendations/working with account manager on future price increases/cost decreases. Maintain the ongoing relationship with a large complex customer and sales staff utilizing knowledge of products, logistics, production planning, and inventory management Project future demand beyond supplied forecast Manage multiple large, complex programs Oversee management/training of program coordinators and program specialists as needed Program management responsibilities for new product introductions Perform other duties as assigned Responsible for conforming with the company’s quality management system requirements, as well as contributing to its overall effectiveness, and the ultimate goals of customer satisfaction, product compliance and ethical practices/behavior. Mentor key department staff to promote development for the purpose of individual’s personal growth, improved decision making and potential succession planning identification in support of company objectives and group goals. REQUIRED EXPERIENCE / SKILLS / EDUCATION A minimum of 6 years related work experience in the manufacturing industry Proficient in MS Excel, Word, Outlook Proven customer focused ability and relationship building experience Must possess strong analytical and forecasting skills Excellent communication skills Able to meet aggressive deadlines Adapt to changing priorities Excellent organizational and multitasking ability Assertiveness and confidence Able to make decisions that will impact customers Goal-driven with ability to work under pressure Good problem-solving skills Experience with ERP/CRM programs Experience in mentoring, coaching and training junior team members Values treating people well, has an empathetic approach and mindset, is ambitious and strives for personal and collective excellence, supports diversity and inclusion, and has a positive outlook and attitude PREFERRED EXPERIENCE / SKILLS / EDUCATION: Bachelor's degree Salary Range: $68,000 to $85,000 annually What We’ll Offer You in Return Base salary plus incentive program Paid time off (TOB, holidays, parental leave) Medical, dental, vision insurance Flexible Spending Account Health Savings Plan Life insurance, enhanced short term and long-term disability insurance and other voluntary insurance plans 401k Profit sharing plan Tuition Reimbursement Employee Referral Bonus National Employee Assistance Program 529 College Savings Program Professional development and training Brand new, modern workspace and manufacturing facilities Company events and outings, from Employee Appreciation Day to professional sports games Stable organization with opportunities for future growth within the company About Precipart Group Precipart engineers, designs and manufactures high precision custom solutions for the world’s leading companies in the Medical, Aerospace and Industrial markets. We act as a partner across your entire manufacturing process by engineering precision gears, mechanical components, assemblies and motion control solutions, as well as delivering end-to-end capabilities and more. With offices in Switzerland, the U.S. and U.K, we are here to help you “engineer possible”. Additional Job Information

  • Customer Accounts Manager

    3 weeks ago

    Farmingdale, United States Precipart Full time

    Precipart, located in Farmingdale, NY, is looking for a Customer Accounts Manager who will manage customer purchase orders through delivery process. In this position, you will manage customer accounts in terms of orders, quotations, demand planning, contracted inventory oversight, and impact on customer satisfaction measurement. The Customer Accounts Manager...

  • Account Manager Central US

    1 month ago

    Farmingdale, New York, United States Enzo Biochem Inc. Full time

    Job Title: Account Manager Central USWe are seeking a highly motivated and experienced Account Manager to join our dynamic team in the Central US region. As a key member of our sales team, you will be responsible for meeting revenue objectives within an assigned sales territory, developing a strong understanding of our Enzo Life Science product mix, and...

  • Account Manager Central US

    1 month ago

    Farmingdale, New York, United States Enzo Biochem Inc. Full time

    Job Title: Account Manager Central USEnzo Biochem Inc. is seeking a highly motivated and experienced Account Manager to join our dynamic team in the Central US region. As a key member of our sales team, you will be responsible for meeting revenue objectives within an assigned sales territory, developing a strong understanding of our product mix, and...

  • Senior Account Manager

    4 weeks ago

    Farmingdale, New York, United States Harlequin Design New York Inc Full time

    Job Title: Senior Account ManagerJob Description:We are seeking a highly motivated and experienced Senior Account Manager to join our dynamic team in NYC. The ideal candidate will be responsible for managing client relationships, overseeing project budgets, and ensuring the successful delivery and installation of projects.Key Responsibilities:* Client...

  • Customer Service Manager

    4 weeks ago

    South Farmingdale, New York, United States Precipart Full time

    Precipart is seeking a Customer Accounts Manager to oversee customer purchase orders through delivery process.This role involves managing customer accounts in terms of orders, quotations, demand planning, contracted inventory oversight, and impact on customer satisfaction measurement.The Customer Accounts Manager will provide operational oversight and...

  • Accounting Clerk

    4 weeks ago

    Farmingdale, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for an Accounting Clerk to join our team in Farmingdale, New York. Responsibilities:• Handle daily accounts payable and receivable activities • Assist with administrative duties to ensure smooth operation of the office• Communicate directly with vendors to resolve discrepancies and...

  • Customer Service Manager

    4 months ago

    Farmingdale, United States Danessa Myricks Beauty Full time $70,000 - $85,000

    At Danessa Myricks Beauty, we DREAM BIG.D-DareR-ReimagineE-ExperimentA-AccessibleM-Made EasyThe Customer Service Manager will be responsible for overseeing all customer service operations, including managing daily live chat, handling email inquiries, and ensuring high customer satisfaction. This role requires a solution-oriented, multi-tasking individual...

  • Customer Service Manager

    4 months ago

    Farmingdale, United States Danessa Myricks Beauty Full time

    At Danessa Myricks Beauty, we DREAM BIG.D-DareR-ReimagineE-ExperimentA-AccessibleM-Made EasyThe Customer Service Manager will be responsible for overseeing all customer service operations, including managing daily live chat, handling email inquiries, and ensuring high customer satisfaction. This role requires a solution-oriented, multi-tasking individual...

  • Customer Service Representative

    2 weeks ago

    Farmingdale, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeLHH Recruitment Solutions is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job, located in Melville, NY . This is an excellent Contract to Hire opportunity, for someone with previous call center experience. Responsibilities:Assist with the...

  • Customer Service Representative

    3 weeks ago

    Farmingdale, United States PeopleShare Inc Full time

    Job Details for Customer Service Representative:Schedule: M-F, 7am-5pm ( 8 hour shift in this time frame) Pay Rate: $20-$21/hr depending on experience Temp to Hire Start date: ASAP Job Responsibilities & Description for Customer Service Representative:Assist customer with product questions, ordering, order tracking, complaints, and problems Enter orders...

  • Account Manager Central US

    4 weeks ago

    South Farmingdale, New York, United States Enzo Biochem Full time

    Are you a driven and results-oriented professional with a passion for the life sciences industry? We are seeking a highly motivated Account Manager to join our dynamic team at Enzo Biochem.About Enzo BiochemFor over 45 years, Enzo Biochem has been a pioneer in enabling life science technologies for research, drug discovery, drug development, and diagnostic...

  • Customer Service and Self Storage Operations Manager

    4 weeks ago

    Farmingdale, New York, United States Public Storage Full time

    Job Summary: We are seeking a highly motivated and customer-focused Property Manager to join our team at Public Storage. As a Property Manager, you will be responsible for managing the day-to-day operations of our self-storage facilities, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage the overall performance of...

  • Accounting Supervisor

    4 weeks ago

    South Farmingdale, New York, United States The Symicor Group Full time

    Accounting Supervisor OpportunityThe Symicor Group is a boutique talent acquisition firm that specializes in providing top-notch banking and accounting talent to its clients. We are currently seeking an experienced Accounting Supervisor to join our team in the Farmingdale, NY market.The successful candidate will oversee the Finance Department, managing...

  • Accounts Receivable Collections Specialist

    4 weeks ago

    Farmingdale, United States The Advance Group Full time

    Job DescriptionJob DescriptionAccounts Receivable Collections:Heavy contact with customers via email and phone regarding outstanding balancesSend out customer statements and invoicesReconcile customer accountsApply customer paymentsIdentify and resolve issues holding up payments through discussion with customers, salespeople, and project...

  • Insurance Customer Service Representative

    4 weeks ago

    Farmingdale, New York, United States State Farm Insurance Full time

    Job Summary: As a State Farm Insurance Account Associate, you will be responsible for providing exceptional customer service by assisting customers with their insurance needs, processing policy changes, and handling incoming calls and emails regarding policy inquiries and claims.Key Responsibilities:Assist customers with their insurance needs by providing...

  • Accounting Supervisor

    4 weeks ago

    South Farmingdale, New York, United States The Symicor Group Full time

    The Symicor Group is a boutique talent acquisition firm that specializes in providing top-notch banking and accounting talent. Our unique value proposition centers around delivering exceptional results for our clients.We are currently seeking an Accounting Supervisor to join our team. The successful candidate will oversee the Finance Department and be...

  • Wholesale Account Coordinator

    4 weeks ago

    Farmingdale, United States MOSCOT NYC Since 1915 Full time

    Job Title: Wholesale Customer Service Coordinator Location: Wellwood, Farmingdale, NY Position Reports to: Global Wholesale Customer Service & Sales Director Job Description:MOSCOT is a 109-year-old New York City institution renowned worldwide for its iconic eyewear – The MOSCOT Originals and MOSCOT Spirit Collections. MOSCOT infuses its unmistakably...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, United States PeopleShare Full time

    Job Details for Customer Service Representative:Schedule: M-F, 7am-5pm ( 8 hour shift in this time frame)Pay Rate: $20-$21/hr depending on experienceTemp to HireStart date: ASAP Job Responsibilities & Description for Customer Service Representative:Assist customer with product questions, ordering, order tracking, complaints, and problemsEnter orders into...

  • Operations Manager

    3 weeks ago

    Farmingdale, United States Work With Your Handz Full time

    Ready to Drive Efficiency, Prioritize Effectively, and Lead with Vision? Join Us as an Operations Manager!Are you ready to roll up your sleeves and lead a team that’s focused on driving growth and success? Join the industry leading residential service company where we take pride in hard work, dedication, and the satisfaction of a job well done. While we...

  • Customer Service Representative

    1 month ago

    Farmingdale, New Jersey, United States CSI Group Full time

    Job OverviewCsi Group is a rapidly expanding, family-owned CPA firm with a strong presence in New Jersey, New York, and Florida. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key ResponsibilitiesRespond to high-volume incoming calls and provide exceptional customer service, addressing...