Customer Service and Self Storage Operations Manager
2 days ago
Job Summary: We are seeking a highly motivated and customer-focused Property Manager to join our team at Public Storage. As a Property Manager, you will be responsible for managing the day-to-day operations of our self-storage facilities, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Manage the overall performance of our self-storage facilities, including customer service, sales, and operations.
- Assess customer storage needs and provide personalized solutions, including selling packing and moving supplies.
- Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations for improvement.
- Audit cash drawers and make bank deposits as part of daily business operations.
- Communicate with customers to resolve issues, answer questions, and provide exceptional customer service.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1 year of experience in customer service, sales, or a related field.
- Valid driver's license and reliable vehicle for travel between locations.
- Ability to lift up to 35 pounds and spend up to 50% of time outdoors, including climbing stairs and opening large doors.
About Us: Public Storage is the self-storage industry leader, and we are committed to providing exceptional customer service and driving sales growth. We offer a competitive salary, benefits package, and opportunities for career advancement.
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