Customer Service and Self Storage Operations Manager

2 days ago


Farmingdale, New York, United States Public Storage Full time

Job Summary: We are seeking a highly motivated and customer-focused Property Manager to join our team at Public Storage. As a Property Manager, you will be responsible for managing the day-to-day operations of our self-storage facilities, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Manage the overall performance of our self-storage facilities, including customer service, sales, and operations.
  • Assess customer storage needs and provide personalized solutions, including selling packing and moving supplies.
  • Conduct daily storage unit inspections to ensure inventory and availability, and make recommendations for improvement.
  • Audit cash drawers and make bank deposits as part of daily business operations.
  • Communicate with customers to resolve issues, answer questions, and provide exceptional customer service.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of experience in customer service, sales, or a related field.
  • Valid driver's license and reliable vehicle for travel between locations.
  • Ability to lift up to 35 pounds and spend up to 50% of time outdoors, including climbing stairs and opening large doors.

About Us: Public Storage is the self-storage industry leader, and we are committed to providing exceptional customer service and driving sales growth. We offer a competitive salary, benefits package, and opportunities for career advancement.



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