In-house Service Sales Support Coordinator
1 month ago
Position : In-house Service Sales Support Coordinator
Location : Stuart, FL
Duration : 12 Months contract
Total Hours/week : 40.00
1st Shift
Mon-Fri Flexible shift after training but initial schedule start time is 8:30AM – 5PM
Description:
Position Purpose:
- To verify new patient insurance coverage and to re-verify existing patient insurance coverage for medical supply eligibility and billing purposes
Primary Duties and Responsibilities:
- Verification and documentation of new patient insurance coverage and coordinating costs for
- supplies in order to communicate to the patient and billing what the patient order cost will be Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
- Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
- Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
- Verification of insurance coverage through HIPAA and regulatory complaint
- Out bound phone calls or via the providers online portal
- Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
- Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
- Develops and maintains knowledge in medical terminology, billing and insurance guidelines
- Ability to identify and professionally resolve insurance verification related issues
- Track daily production and submit daily log to direct supervisor
Ancillary Duties and Responsibilities:
- Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity.
- Performs other duties and tasks as assigned
Reporting Relationship Responsibilities:
- No supervisory responsibilities
- Provides work direction only
- Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
Minimum Requirements or Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of
- The knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- High School Diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.
Skills:
Language:
- Ability to read, analyzes, and interprets medical supply publications, technical procedures, and/or training tools. Ability to write internal and external business correspondence. Ability to effectively present information and respond to questions from management, team members, and/or customers.
Math:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
Reasoning:
- Ability to solve practical problems and deal with a variety of variables. Ability
- To interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
Computer:
- Knowledge of Microsoft Office Applications, Access or other database software.
Telecommunications:
- Ability to utilize or knowledge of call center telecommunications software
Licensure or Certifications required:
- No certifications required
Production/Quality Metrics:
- Demonstrate ability to produce one (1) completed insurance verification every 9-11 minutes on average, with an error rate of 3.5% or less each calendar quarter.
- Production and quality standards are at the sole discretion of management and are subject to revision at any time and without prior written notice.
Work Requirements:
- Ability to work some evening shifts, weekends, and overtime as needed
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand.
- The employee must occasionally lift and/or move up to 10 lbs.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions.
- The noise level in the work environment is usually moderate.
- The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.
Disclaimer:
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position.
- The Company officers, mid-level, and entry level management staff may assign additional duties and responsibilities as needed. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties requested by their supervisor in compliance with Federal and State Laws.
-
Service Sales Support Coordinator
2 weeks ago
Stuart, Florida, United States MILLENNIUMSOFT Full timePosition: Service Sales Support CoordinatorLocation: Stuart, FLDuration: 12 Months ContractTotal Hours/Week: 40.00Shift: 1st ShiftMonday to Friday with flexible hours post-training, initial schedule starts at 8:30 AM – 5 PM.Job Overview:Purpose of the Role:To confirm new patient insurance coverage and to re-confirm existing patient insurance coverage for...
-
Leasing Consultant
4 days ago
Stuart, Florida, United States Grand Peaks Property Full timeJob SummaryWe are seeking a highly skilled and motivated Leasing Consultant to join our team at Grand Peaks Property. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and sales support to our residents and prospects.Key ResponsibilitiesCustomer Service and Sales: Greet customers, offer...
-
Nurse (Care Coordinator)
2 months ago
Stuart, Florida, United States Indian Health Service Full timeCollaborate with providers, nurse, social services, ensuring health care maintenance is current on empaneled patients, conducts assessment, screening and interviews, patients clinical, psychosocial and functional status. Coordinates visits with assigned providers, conducting pre visit planning, proactively identifies and coordinates pt. care, interacts with...
-
Stuart, Florida, United States Dairy Best Cheese, INC Full timeJob DescriptionJob Summary:Dairy Best Cheese, INC is seeking a highly motivated and detail-oriented Customer Service Sales Specialist to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, processing orders, and ensuring timely delivery of products.Key...
-
Sales Associate
3 months ago
Stuart, United States Orangetheory Fitness Full timeJob DescriptionJob DescriptionThe Sales Associate role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key...
-
Support Service Representative
2 months ago
Stuart, United States New Horizons Full timeJob Type Full-time Description New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St....
-
BroadBolt Distributor/Agency
2 months ago
Stuart, United States ThinkTank LLC Full timeJob DescriptionJob DescriptionOverview: BroadBolt is seeking dynamic and motivated sales team leaders and agencies to join our team as BroadBolt Distributors/Agencies. BroadBolt is seeking a distributor/agency with access to sales teams. As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting...
-
Customer Service
4 weeks ago
Stuart, United States Mr. Handyman International, LLC Full timeAs an Office Professional. Lead management and call closing - You will be responsible for inbound and outbound customer communications in selling the value of Mr. Handyman's services and working to overcome objections to secure the business. Customer Sales Representative, Customer Service, Customer Experience, Sales, Representative, Service, Retail
-
Stuart, Florida, United States Grand Peaks Property Full timeJob SummaryWe are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Grand Peaks Property. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our residents and potential customers, while also driving sales and revenue growth.Key ResponsibilitiesCustomer...
-
Assistant Community Manager
4 days ago
Stuart, Florida, United States Waypoint Management Services Full timeJob DescriptionJob Summary:Waypoint Management Services is seeking a highly skilled and experienced Assistant Community Manager to join our team. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our community, including leasing, sales, and administration.Key Responsibilities:Operations...
-
Showroom Coordinator
3 days ago
Stuart, United States US Paverscape Inc Full timeJob DescriptionJob Description DESCRIPTION:U.S. Paverscape, Inc., a custom concrete products manufacturer, located in Stuart, FL, is looking for a motivated candidate to fulfill the role of Showroom Coordinator within our headquarters. The ideal candidate must have a positive attitude and be a team player. Must be self-motivated and have excellent...
-
Resident Services Coordinator
4 days ago
Stuart, Florida, United States Grand Peaks Property Full timeJob DescriptionThe primary responsibilities of the Assistant Community Manager at Grand Peaks Property include assisting the Community Manager in effectively managing the property and assuming the responsibilities of the manager in their absence.Key responsibilities include:Key ResponsibilitiesEmployee Training and DevelopmentAssist in the training and...
-
Stuart, Florida, United States University of Tennessee Full timeAbout the Role:The University of Tennessee is seeking a highly skilled Community Outreach Coordinator to join our Family Services team. As a key member of our team, you will be responsible for building and maintaining relationships with community partners, promoting our services, and engaging with families in need.Key Responsibilities:Attend community...
-
Guest Service/Sales Associate
5 days ago
Stuart, United States European Wax Center Full timePosition Overview: Turn your passion for taking care of others into a rewarding role with the growing team at EWC Growth! The prime responsibility of a Guest Service Associate is creating an exceptional guest experience, achieving sales goals, and willingness to initiate genuine conversation and recommendations with our guests on European Wax Center services...
-
Sales Consultant
1 month ago
Stuart, United States Hometown America Management. Full timeJob DescriptionJob DescriptionHometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business...
-
Sales Consultant
2 months ago
Stuart, United States Hometown America Management. Full timeJob DescriptionJob DescriptionHometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business...
-
Sales Associate
4 hours ago
Stuart, Florida, United States Sapphire Enterprises Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Sapphire Enterprises. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our retail environment.Key ResponsibilitiesProvide excellent customer service and ensure a positive...
-
Marketing Coordinator
2 weeks ago
Stuart, United States MarineMax Full timeOVERVIEW: The Marketing Coordinator is responsible for analyzing the market and developing the marketing plan for stores in conjunction with the store manager. The Marketing Coordinator is responsible for the coordination of company-wide marketing activities that may include advertising, direct mail, printing, promotions, customer events, and trade shows.KEY...
-
Sales Associate
1 day ago
Stuart, Florida, United States Sapphire Enterprises Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Sapphire Enterprises. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our retail environment.Key ResponsibilitiesProvide excellent customer service and ensure a positive...
-
Counter Sales Representative
2 days ago
Stuart, Florida, United States Baker Distributing Full timeJob SummaryThe Counter Sales Associate is responsible for providing exceptional customer service and sales support at one of our wholesale HVAC distributorships. The ideal candidate will have a strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities.Key ResponsibilitiesCustomer Service: Provide...
