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Client Account Specialist

4 months ago


Tampa, United States Carlton Fields Full time

Must have the following to apply: High School diploma or equivalent 3 - 5 years of collections experience in the legal industry or similar capacity Experience with ARCS software is preferred Advanced knowledge of Microsoft Excel and Word Knowledge of the Fair Debt Collection Practices Act and Telephone Consumer Protection Act Organizational skills Communication skills Problem-solving skills Interpersonal skills Ability to handle diverse situations Ability to handle telephone work Computer skills Follow-up skills **Required Screenings/Tests: No drug test/screen, background checks, or assessment test are listed. **Job Description: The company is seeking a Client Account Specialist for its Tampa office. The Client Account Specialist will be responsible for working with clients to recover past-due payments and set up new payment arrangements. This includes updating and maintaining records, calling on delinquent accounts, negotiating payment terms, reporting, and all other tasks involved with collecting payments. The Client Account Specialist will work directly with attorneys, Treasurer, clients, and management to meet the collection goals of the firm. **Hiring Process: Apply via company website. In order to apply for this position, please click "How to apply for this job" located at the bottom of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply. **Days and Hours: Full-time position. Complete work schedule will be discussed with applicant. Pay: Depends on experience. Benefits are offered. **Equal Opportunity Employer