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Corporate Meeting Coordinator

4 months ago

Chicago, United States JPMorgan Chase Bank, N.A. Full time

As a Corporate Meeting Coordinator, you will leave a lasting impression on employees and clients by greeting clients with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients with meeting inquiries. The ideal candidate will be analytical with excellent organizational skills and detailed oriented.You will have the opportunity to build working relationships with fellow colleagues, porters, audio visual and catering teams. You will support Event Managers with high level meetings and assignments. This role also includes managing reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc . You will learn how to submit facilities requests as directed by Planner; walk and inspect conference room setups.

Job responsibilities:

  • Manage space issues, escalate unresolved issues to the Lead Planner
  • Adhere to standards of operations established for Conference Center
  • Join planner on pre and post con calls, aiding data entry
  • Check rooms making sure catering, audio visual and room sets match BEO
  • Aid planner to keeping track of Client Center inventory, standard purchases and invoicing
  • Manage space issues, escalate unresolved matters to manager
  • Master usage of EMS (Event Management System) to detail reservations, review in-coming requests and present proper reports aiding Room Concierge team.
  • Develop rapport with LOB admins and meeting contacts to learn about business needs while understanding the importance of meeting their expectations
Required qualifications, capabilities and skills:
  • A minimum of 3 years' experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service
  • Effectively manage guest experience and expectations through a high level of tact and diplomacy
  • Highly organized with the ability to multi-task and apply judgment to priority
  • Flexibility to deal with a fast-paced, diverse environment
  • Knowledge of EMS booking system (a plus)
  • Must be willing to work flexible shifts covering conference center hours and locations
Preferred Qualifications
  • Must be willing to work flexible shifts covering conference center hours and locations
  • A minimum of 3 years' experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service
  • MS Office skills
  • Working knowledge of audio-visual systems


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans