Director, Global Human Resources Operations
3 weeks ago
The Director of HR Operations will oversee the day-to-day HR operations of the function, ensuring that HR processes are managed and performed efficiently and effectively. This role involves strategic operation planning, implementation of HR policies, and ensuring a positive employee experience regarding operational policies and procedures.
Responsibilities- Participates in the hiring and training of applicable HR Managers.
- Organizes and oversees the work and schedules of HR departmental managers.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s HR efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Reviews, analyzes, and evaluates HR business procedures.
- Implements policies and procedures that will improve day-to-day HR operations.
- Plans, directs, controls, implements, evaluates, monitors, and forecasts HR operations budget to achieve financial objectives.
- Communicates and explains new HR directives, with an emphasis on change management, policies, or procedures to HR.
- Improves employee service and satisfaction through policy and procedural changes.
- Leads coordination and integration of efforts in partnership with HR Centers of Expertise using a continuous improvement mindset.
- Reviews and approves HR operation budget, develops, and implements new HR policies.
- Ensures a company’s HR operations initiatives run smoothly, contribute to a healthy work environment, and remain cost-effective.
- Aligns policies and procedures with enterprise level business management system.
- Maintain relationships cross functionally within the organization including Ethics and Compliance, Corporate Operations, Finance, Legal, Payroll.
- Aligns HR operational goals with the overall business strategy to ensure that HR initiatives support the company’s mission and vision.
- Identifies key HR operations metrics and KPIs to gauge the effectiveness of HR initiatives and make data-driven decisions.
- Performs other related duties as assigned.
- Bachelor’s Degree Human Resources Management or related field or experience in such kind and amount to provide comparable background.
- Master’s degree in Human Resources Management, Business Administration, or a related field preferred.
- Extensive and diversified background with at least 7 years of related experience.
- Thorough understanding of practices, theories, and policies involved in HR and business management.
- Superior multi-tasking skills
- Superior verbal and written communication and interpersonal skills.
- Superior managerial and diplomacy skills.
- Extremely proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Works under general office environmental conditions.
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
- Must be able to perform the essential functions of the job, with or without reasonable accommodations.
- Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
- Requires prolonged sitting, some bending, stooping and stretching.
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