Human Resources Director
6 days ago
The Human Resource Manager plays a pivotal role in driving the performance functions of The Children's Coalition for Northeast Louisiana, with a strong emphasis on employee engagement. In this position, you will lead the execution of day-to-day HR operations, facilitate the delivery of onboarding and assimilation, and conduct employee relations-based investigations while ensuring compliance.
This role requires a collaborative approach, working in partnership with the Children's Coalition for Northeast Louisiana's leadership team to develop and execute strategies aimed at attracting, developing, and retaining diverse talent to support the organization's vision of creating communities where children and families thrive.
The Human Resource Manager will report directly to the Executive Director and will work across the organization. This role is currently a department of one, but the position may evolve to include direct reports in the future. The Children's Coalition for Northeast Louisiana is an Equal Opportunity Employer.
Key ResponsibilitiesTalent Management and Workforce Planning- Develop and implement robust recruitment, hiring, and onboarding processes that yield a diverse pool of candidates and strong hires.
- Facilitate talent planning across teams, identify staffing and recruiting needs; develop and execute best practices for hiring and talent management.
- Develop and implement performance management processes; lead efforts to adapt these as the organization grows.
- Establish and maintain processes for updating job descriptions; support strategic and operational thinking as it relates to workforce planning.
- Develops and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
- Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
- Maintains knowledge of employment trends and regulations to ensure adherence to federal, state, and local legal requirements. Advises management on needed actions to ensure policies and procedures reflect best practices and compliance with existing laws. Creates and/or updates policies, procedures, guidelines, and supervisor training as needed.
- Leads organizational culture projects, such as developing climate surveys, analyzing data, and developing and implementing action plans.
- Partners with internal stakeholders to implement strategies for employee engagement and retention.
- Develops and coordinates professional development opportunities for staff.
- Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; recognition, and morale; occupational health and safety; and training and development.
- Maintains knowledge of best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
- Serves as employee benefits and retirement benefits administrator including initial enrollments, open enrollment, and changes throughout the year.
- Manages Human Resource Information System portal including pay and attendance administration, information entry, report preparation, and Human Resource analytics and metrics. Stays abreast of new features, facilitates training, and utilizes new technology to improve efficiency.
- Develops and runs reports in Human Resource Information System to analyze data and make recommendations regarding operations.
- Provides guidance and consultation to employees and management regarding employee benefits.
- Collaborates with insurance brokers for analysis, review, and renewal of employee benefits.
- Consults, provides guidance, and makes recommendations on corrective and/or disciplinary actions related to employee conduct and/or performance issues.
- Conducts investigations related to alleged discrimination, harassment, retaliation, and employee grievances.
- Serves as primary contact for employee questions regarding organizational policies and procedures.
- Recommends and develops new approaches, policies, and procedures to deliver ongoing improvement in the efficiency of human resources practices.
Other duties as assigned; the scope of the job may change as necessitated by business demands.
Qualifications/RequirementsQualifications
- Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred or five years of human resource experience required.
- Previous experience in employee experience-related services areas such as onboarding and assimilation, training delivery, talent acquisition, talent management, performance management, and employee engagement.
- SHRM-CP or SHRM-SCP is preferred.
- Strong knowledge and experience with federal, state, and local employment laws (e.g. FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc.).
- Exceptional verbal, and written communication skills.
- Ability to travel 10% of the time.
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