Senior Manager, Global Sales Commission

2 weeks ago

Jacksonville, United States PAYSAFE Full time
About Paysafe
Paysafe (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Your career starts here. Help us build and deliver innovative payment solutions.

Position Summary

The Senior Manager within the Commercial Finance function is responsible for supporting the commission calculation, tracking, and payout processes globally across Paysafe. This role plays a critical part in ensuring accurate and timely compensation for sales representatives and other employees involved in commission-based compensation plans. The Senior Manager collaborates closely with various teams, including Sales, Finance, and Human Resources, to maintain transparent and efficient commission operations whilst managing the portfolio of commission schemes. This role is based in Jacksonville, Florida and offers a flexible hybrid work environment, where you will work 3 days in the office and 2 days remote during the work week.

Responsibilities
  • Manage the timely and accurate payout of commissions to eligible employees.
  • Manage commission process in line with best practice, looking to continually improve processes and in line with finance/audit requirements
  • Prepare commission payment package, applying the individual scheme rules from different commission based templates
  • Prepare presentation materials and review commission analysis with Sales and Finance teams to gain approval
  • Provide monthly sales attainment performance and analytics, and narrative on exceptions
  • Liaison with Finance, Sales Managers and Sales Representatives on all commission queries, globally
  • Provide input into the commissions management process by liaising with partners across the Revenue, HR and Finance Teams
  • Work with the local Payroll teams to ensure all payments are made in line with the scheme terms and in line with local deadlines
  • Support Sales Managers schemes by calculating or obtaining quotas for new hires, existing employees or modifications to commissions plans
  • Validation and processing of manual claims and performing manual adjustments
  • Modelling and scenario testing for new and changing schemes
  • Maintain sound analytical methodology and performance standards, including effective project planning and confirmation of request specifications, development of error checking methods to validate data integrity, and valuing accuracy in balance with speed to delivery
  • Assist with the development and implementation of new procedures and processes to enhance the productivity, efficiency, and workflow of commission activities, including driving process automation leveraging existing templates, databases and BI tools
  • Manage a team of 6 across the US and Europe
Qualifications:
  • Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience)
  • 8+years experience as a financial analyst or similar role
  • Experience in managing commission programs, preferably in either a finance or sales operations role preferred
  • Strong understanding of sales compensation principles, commission structures, and performance metrics
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and identify trends
  • Detail-oriented and highly organized, with a strong focus on accuracy and data integrity.
  • Strong Excel skills such as using sumifs, vlookups, xlookups, index/match, pivot tables, VBA/macros, Power Pivot, DAX expressions, array formulas, etc., for report automation and fast/accurate analysis
  • Financial service industry experience and/or experience working in a payment processing organization a plus


Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.

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