We have other current jobs related to this field that you can find below
-
Telecommunications Operations Supervisor
3 hours ago
Denver, Colorado, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYWe are seeking a Full-Time Alarm Monitoring Supervisor for our FPS-MegaCenter Program telecommunications center. This role includes supervisory responsibilities and oversight of dispatch operations.KEY RESPONSIBILITIESEnsure quality control and operational continuity for dispatch services across FPS...
-
Telecommunications Operations Supervisor
3 hours ago
Denver, Colorado, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYWe are seeking a Full-Time Alarm Monitor Supervisor for our FPS-MegaCenter Program, overseeing a telecommunications center. This role involves not only the responsibilities outlined below but also on-site supervisory tasks as necessary.RESPONSIBILITIESEnsure quality control and operational continuity for...
-
Denver, Colorado, United States Primoris Services Corporation Full timeJoin Primoris Services Corporation and Elevate Your Career in 2024 BCOMM Constructors, a subsidiary of Primoris Services Corporation, is a leading construction contracting firm specializing in the telecommunications sector. We pride ourselves on delivering both specialized and comprehensive services to our clients. Are you seeking a rewarding career...
-
Construction Project Supervisor
6 days ago
Denver, Colorado, United States IES Communications Full timeJob Overview:The Construction Project Supervisor is responsible for ensuring that all tasks are executed and maintained according to the standards set by the Company and Client, with a strong emphasis on safety, quality, and effective management.Key Responsibilities:- Lead and collaborate with a team of cabling and telecommunications technicians.- Organize...
-
Site Supervisor
2 months ago
Denver, United States Vero Networks Full timeVero Fiber is a dynamic and innovative telecommunications company dedicated to delivering high-speed fiber-optic internet services to communities across the country. We are on a mission to connect people, businesses, and institutions with the power of lightning-fast internet, and we are expanding rapidly into new fiber markets. Our success depends on...
-
Cell Site Operations Supervisor
5 days ago
Denver, Colorado, United States Pearce Services Full timeAt Pearce Services, we offer a fulfilling career opportunity. As a premier independent service provider in the telecommunications and renewable energy sectors, Pearce Services boasts a workforce of over 2,000 professionals across the nation. We specialize in delivering extensive engineering, maintenance, repair, and repowering solutions, ensuring the...
-
Alarm Monitor Supervisor
4 weeks ago
Denver, Colorado, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYFull Time Training Manager of an FPS-MegaCenter Program telecommunications center. Serve as the focal point for multiple contract training compliance requirements and be responsible for overall training quality and standards in accordance with the SOW.RESPONSIBILITIESAssist in monitoring and reporting on the...
-
Cell Site Operations Supervisor
5 days ago
Denver, Colorado, United States Pearce Services Full timeAt Pearce Services, we are committed to your career growth. As a premier independent service provider in the telecommunications and renewable energy sectors, Pearce Services employs over 2,000 professionals nationwide. We specialize in delivering a wide range of engineering, maintenance, repair, and repowering solutions, ensuring the efficient operation of...
-
Field Supervisor
1 month ago
Denver, United States AMINA Bank Full timeE2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS...
-
Alarm Monitor Supervisor
3 weeks ago
Denver, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&W POSITION SUMMARY Full Time Alarm Monitor Supervisor of an FPS-MegaCenter Program telecommunications center. In addition to the duties reflected below, the Alarm Monitor Supervisor resources provided for may perform on-site supervisory efforts as required. RESPONSIBILITIES Provide quality control and continuity for...
-
Alarm Monitor Supervisor
4 weeks ago
Denver, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYFull Time Training Manager of an FPS-MegaCenter Program telecommunications center. Serve as the focal point for multiple contract training compliance requirements and be responsible for overall training quality and standards in accordance with the SOW.RESPONSIBILITIESAssist in monitoring and reporting on the...
-
Night Operations Supervisor
5 days ago
Denver, Colorado, United States Sonesta International Hotels Full timePosition Overview:The Overnight Front Desk Manager is tasked with ensuring the accurate reconciliation of all hotel financial transactions during the nightly operating period.This role also encompasses responsibilities as a Guest Service Agent during the overnight shift, guaranteeing exceptional service and support to guests.Key Responsibilities:1. Uphold...
-
Onsite Project Supervisor
5 days ago
Denver, Colorado, United States E2 Optics Full timeCompany Overview:E2 Optics is a distinguished, Woman-Owned technology integrator, based in Denver, Colorado. We specialize in delivering innovative solutions that are efficient, turnkey, and cost-effective for our clients.Our expertise encompasses the design of low voltage systems that integrate audiovisual, physical security, structured cabling, and...
-
Lead Alarm Monitoring Supervisor
5 days ago
Denver, Colorado, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYWe are seeking a Full-Time Alarm Monitoring Supervisor for our FPS-MegaCenter Program telecommunications center. This role encompasses supervisory responsibilities, ensuring the effective management of dispatch operations.KEY RESPONSIBILITIESOversee quality assurance and operational continuity for dispatch...
-
Lead Alarm Monitoring Supervisor
3 hours ago
Denver, Colorado, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYWe are seeking a Full-Time Alarm Monitoring Supervisor for our FPS-MegaCenter Program telecommunications center. This role encompasses supervisory responsibilities, ensuring effective operations and quality control within the dispatch team.KEY RESPONSIBILITIESOversee quality assurance and operational...
-
Field Supervisor
1 month ago
Denver, United States E2 Optics Full timeE2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS...
-
Field Supervisor
4 weeks ago
Denver, United States E2 Optics Full timeE2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS...
-
Alarm Monitor Supervisor
3 weeks ago
Denver, United States Constellis Full timePAY RATE: $37.58/hr. + $4.57/ H&WPOSITION SUMMARYFull Time Alarm Monitor Supervisor of an FPS-MegaCenter Program telecommunications center. In addition to the duties reflected below, the Alarm Monitor Supervisor resources provided for may perform on-site supervisory efforts as required. RESPONSIBILITIES Provide quality control and continuity for dispatch...
-
Laborer- Communications
3 months ago
Denver, United States BCOMM Constructors, LLC Full timeJob DescriptionJob DescriptionWe have an immediate opening for a Laborer. The candidate must willing to work on a construction crew. Must be willing to work on a crew assisting in construction activities (manual labor) for placement of various underground telecommunications cable/fiber and/or sewer pipeline installations. Willing to be on-call rotation to...
-
Laborer- Communications
4 weeks ago
Denver, United States BCOMM Constructors, LLC Full timeJob DescriptionJob DescriptionWe have an immediate opening for a Laborer. The candidate must willing to work on a construction crew. Must be willing to work on a crew assisting in construction activities (manual labor) for placement of various underground telecommunications cable/fiber and/or sewer pipeline installations. Willing to be on-call rotation to...
![Ocean Bay LLC](https://media.trabajo.org/img/noimg.jpg)
Telecommunication Supervisor
3 months ago
Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Telecommunication Supervisor
POSITION RESPONSIBILITIES:
• Provide quality control and continuity for dispatch operations for regions covered by the
FPS MegaCenters. Supervise all aspects of operations regarding all rules, regulations,
policies and procedures.
• Review dispatcher performance ex post facto by auditing events, radio transmissions,
alarm responses and phone calls on a daily basis, following up with dispatchers regarding
any issues found. Answer questions and provide guidance to dispatchers when needed.
• Review and sign off on all dispatcher training documentation.
• Perform yearly performance evaluations of all dispatch personnel. Administer corrective
actions as needed, and complete supervisory-related administrative duties with
minimal oversight and assistance.
• Maintain and administer the dispatch schedule ensuring proper shift staffing for 24 hours
a day, 7 days a week operations. Organize and administer the biannual shift-bid for
dispatch personnel.
• Maintain confidentiality of information read or heard while performing as Supervisor.
• Review and approve time and attendance.
• Deal with the public, government employees, and other law enforcement agencies
using radio and telephone communications. Provide for a high level of customer
service skills to government stakeholders and customer agencies, specifically offering the
best possible service in all situations.
• Verbally communicate in a clear and concise manner on both telephone and radio
systems.
• Receive and correctly process emergency communications by telephone and radio
transmissions, alarm monitoring software, Alarm System and Telephone Deaf Display
units.
• Compose accurate entries in MS Word and MS Excel programs. Must be able to type
35 words per minute with less than one mistake on average.
• Monitor the primary MegaCenter email address and respond quickly to communications
from headquarters, FPS field personnel, local management, and stakeholder agencies.
• Troubleshoot all equipment issues, including radios, computer hardware, software and
furniture and report to appropriate personnel. Coordinate yearly preventative maintenance
on all radio resources with radio subcontractors, FPS radio technicians and FPS officers.
• Maintain a constructive working relationship with FPS field personnel by fielding
questions and complaints and following up on both. Complete requests for voice
recordings for FPS personnel, compile and review all recordings before dissemination.
• Complete all duties for any staff members whenever staff has to leave the dispatch area
and handle all issues for non-supervisory staff when they need assistance.
• Monitor the National Criminal Information Center (NCIC) for BOLOs, Hit
Confirmations and Officer Safety Bulletins nationwide, and direct that information to the
appropriate regions. Track and maintain NCIC verifications, Criminal History
Information, FPS warrants, purges and audits for all records entered by MegaCenter
personnel.
• Conduct mission continuity "failover" testing with sister MegaCenters. Regularly attend
staff meetings. Conduct weekly conference calls with each region's command staff,
fielding questions and concerns and providing feedback to FPS personnel.
• Research and provide responses to inquiries, issues, and/or complaints.
• Receive after-hours alarm department phone calls and assist customers with alarm-related
issues.
• Receive and forward subcontractor information regarding equipment outages.
• Maintain logs to track equipment impairments and outages so that the radio and IT
groups have a comprehensive background of what occurred while they were not in the
office.
• Compile and disseminate nightly and weekly reports detailing all FPS activity for the
day/week to regional command staff and headquarters personnel.
• Perform periodic satellite phone testing including coordination of testing with field
personnel.
• Complete other tasks/projects as assigned by the Contract Program Manager or
MegaCenter Manager.
• Provide a monthly report on all service work accomplished during the previous month by
the 5th work day of the month following the performance of the work
POSITION REQUIREMENTS:
• High School diploma or GED
• Minimum of 3 years' experience as a 911 dispatcher or similar function in an emergency
call center.
• Excellent phone skills
• Be able to handle filing and other administrative duties
• Knowledge of a 24-hour emergency communication center including familiarity with
public safety functions and concerns and of the public safety communication's
environment, demands, requirements and related laws, regulations and systems.
• Supervision - Knowledge of leadership techniques, principles and procedures to assign
work, schedule, supervise, train, and evaluate the work of assigned staff.
• Customer Service - Knowledge of principles and processes for providing customer
services. This includes meeting established quality standards.
• Judgment and Decision Making - Uses logic and reasoning to analyze, understand, and
evaluate complex situations. Identifies the strengths and weaknesses of alternative
approaches or solutions, to a situation. Exercises appropriate judgment in establishing
priorities. Considers the relative costs and benefits of potential actions.
• Interpersonal Relationships - Develops and maintains cooperative and professional
relationships with employees at all levels, representatives from various departments, and
outside agencies. Effectively responds to and resolves complex inquiries and disputes.
• Computer Skills - Utilizes a personal computer with word processing, spreadsheet and
related software with reasonable speed and accuracy.
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.