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Account Executive

3 months ago

Norman, United States The University of Oklahoma Full time

Communication is everything. The University of Oklahoma's Division of Marketing and Communications is a dynamic team committed to advancing OU's mission and strategic plan by creating authentic, compelling content that showcases our excellence and global impact. To uphold this commitment, we are looking for a customer-oriented account executive This individual will work alongside our clients to ensure that their needs are being met in an efficient and strategic manner. This crucial position will use the utmost professionalism in customer service, problem solving, presentation, organization and planning skills to make an impact on our clients, which will ripple throughout the state, the nation, and around the world

If this excites you, please review the job description and click Apply Online above We look forward to hearing from you

Why OU

At the University of Oklahoma, we pave the way for the future. The decisions we make today will also impact the lives of future generations. In addition to a job that gives fulfillment and your salary, you will also have access to a generous benefits package that includes:

14 holidays each year and 16 - 25 hours of earned PTO per month
Insurance plans for you and your family
Retirement options that require no contributions from the employee
And much more For a list of OU's benefits, click here.

Essential Duties: 

  • Customer focused, with a deep understanding of clients’ goals and objectives and ways marketing and communications can support that work.
  • Communicates effectively, including with both the client and internal team to ensure deliverables meet expectations.
  • Responsible for anticipation of client needs and an understanding of marketing and communication tactics that will help their clients be successful.
  • Leads others in brainstorming, strategy, content creation, community management, reporting, and analysis, and delivers recommendations and smart counsel on a daily basis.
  • Conducts client surveys to gather feedback and create action items.
  • Proactively plans, implements, and manages all aspects of assigned account activities.
  • Prepares, tracks, and manages scopes of work, timelines and project briefs.
  • Assists in the formulation, interpretation, and evaluation of policies and procedures.
  • May supervises staff, to include but not limited to hiring, training, evaluating performance and disciplining.
  • Performs various duties as needed to successfully fulfill the function of the position.