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Administrative Associate

2 months ago

Los Angeles, United States Returnmates Full time

Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.

MUST BE COMFORTABLE WORKING ON SITE AT OUR HQ IN LOS ANGELES, CA

The Role:

As a Administrative Associate you will be responsible for the transportation of goods and materials for a company, working with drivers, shipping companies, and other logistics providers to ensure on-time delivery in good condition. Their responsibilities include:

  • Operations
    • Overseeing day-to-day dispatching operations, managing drivers' schedules, and communicating with stakeholders
  • Relationships
    • Building and maintaining relationships with drivers, partners, and stakeholders 
  • Tracking
    • Tracking inventory movements and managing the inventory database to ensure inventory is moving efficiently and effectively
  • Administration
    • Supervising administrative formalities and keeping documentation organized and up to date
  • Some skills that may be helpful for this role include: 
    • Adaptability: Being able to respond to change and recover from problems quickly 
    • Organization and time management: Being able to set priorities and handle a high volume of work 
    • Attention to detail: Being good with numbers and weight calculations 
    • Communication: Being able to listen and communicate verbally

Requirements

    • Proven experience as dispatcher or relevant position
    • Tech-savvy with knowledge of relevant methods
    • Fast typing with experience in data entry
    • Knowledge of procedures and guideline for emergency situations
    • Outstanding organizational and multitasking abilities
    • Active listener with excellent communication skills
    • Sound judgement and critical thinking
    • High school diploma

Preferred Qualifications:

  • Opportunity Seeker - Comes with ideas and chooses themselves to execute them
  • Humble, can-do attitude with an obsession for solving problems
  • Strong understanding of e-commerce, the online returns process, and logistics
  • Strong verbal communication and customer service skills
  • Strong Excel / PowerPoint skills (or Google Suite equivalent)

Benefits

You'll be excited to join the team because we have:

  • The opportunity to join the ground floor of a fast-paced startup
  • Training & development
  • A fun and engaging work environment

The Sway Way:

Bring on the Storm

Every Package Matters

Trust your Numbers

Seek Responsibility

Low Ego, High Ambition

Pay rate - $20 an hr.