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Customer Relationship Management/BFSI Capital Markets Domain Expertise
3 months ago
Job Description
• Own the P&L of the customer relationship - Drive sales, revenue, and profitability, through innovative win-win solutions
• Manage the entire sales lifecycle, Thorough knowledge of sales methodologies. Expertise in managing multi-stakeholder sales cycles and closing large deals.
• Ability to identify client pain areas and develop unique and compelling value propositions that focus on delivering business value to the client.
• Drive strategic value creation aligned to the vision and priorities of the customer in addition to meeting the revenue targets for the account.
• Align CLIENT engagements with customer's strategic direction and develop relationship roadmap including innovation roadmap and set relationship level governance including escalation management, commercial model definition, contract management, financials, delivery, and process management.
• Should have a deep understanding of CLIENT products and offerings in the banking/insurance space. Should leverage the best of CLIENT, its Business 4.0 framework and partner with the customer in their growth and transformation journey.
• Develop a robust pipeline and drive market share by securing new business opportunities while nurturing and developing opportunities with existing and new clients. Partner with Geography Marketing and Sales team to win new logos in the region.
• Should build a diverse and inclusive team. Will be responsible to ensure gender, ethnic and cultural diversity in the account.
• A consistent track record of exponential account growth in your previous roles
• Establish yourself as a trusted advisor with the client C-suite showcasing an in-depth understanding of the industry and the customer's ecosystem and building deep trust-based relationships.
• Should possess excellent articulation skills. Should be able to Interact with client senior decision makers about their strategic growth objectives and articulating our capabilities and success stories to directly match their needs.
• Work in compliance with company standards and business guidelines along with compliance to internal systems and processes. Adhere to all CLIENT Human Resource, and corporate ethical policies, standards, and guidelines.
Qualifications:
• Rich experience in the BFSI domain with expertise in industry trends
• Experience directing technology transformation journeys
•• Good understanding of Digital technologies and next gen solutions
• Long-standing Relationship management experience at a C-suite level
• Proven track record of delivering exponential growth
• Experience in handling 10+ Mn accounts and ability to connect & build relationships with CXOs
• Prior experience as BRM (at least 4+ years) is mandatory (small/mid-sized accounts is fine)
• Results oriented with high level of energy & positive attitude
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with stakeholders, internal & external, through virtual mode is essential
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
