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Sr. Manager, Sales Enablement Platform
4 months ago
Build the future of data. Join the Snowflake team.
The following document serves as a realignment of role expectations for the Sales Enablement Platform Senior Manager. This person leads a team SMEs and oversees our sales enablement technology platforms, ensuring that our sales team has access to the best tools, content, and resources to maximize their effectiveness. The leader will be responsible for managing the sales enablement platform, aligning its capabilities with our sales strategy, and ensuring the sales team can engage prospects and customers more effectively through improved training, content management, and analytics.
KEY RESPONSIBILITIES:
- Senior Level Collaboration: Work closely with senior management to show how sales enablement platform objectives are delivered and aligned with business needs.
- Innovation: Develop and implement a long-term innovation vision, strategy, and an implementation roadmap focused on meeting Snowflake's sales corporate objectives while taking advantage of the latest cutting-edge technologies available
- Complex Problem Management: Unpack, Utilize data analytics across the sales enablement platform to assess training effectiveness, content usage, and sales performance improvements
- Content Strategy and Management: Collaborate with marketing, product teams, and sales leadership to develop and manage a comprehensive content strategy that includes educational materials, sales resources, and training programs accessible through the CMS, LMS, and externally to partners or customers through digital sales rooms
- Platform Administration: Manage the sales enablement platform's administration, configuration, and customization to align with sales training and enablement strategies
- Platform Integration: Plan, develop, and execute the continuous integration of new capabilities gamification, skills management, and badging into CMS & LMS
- Technology Integration: Integrate the sales enablement platform with other sales and marketing technologies (e.g., CRM, marketing automation) to streamline workflows and data consistency
- Team Management: Drive, coach, mentor, and performance manage a high-performing team of individual contributors to deliver value to the business.
- Bachelor's degree in Business, Education, Technology, or a related field.
- 5+ years of experience in sales enablement, sales training, or a similar role, with a specific focus on managing sales enablement and LMS platforms.
- Proven experience with managing:
- Sales enablement platforms (e.g., Showpad, Seismic, Highspot)
- LMS administration, content development, and integration with other systems (e.g., CRM, sales enablement platforms).
- Excellent communication and collaboration skills, capable of working with multiple departments and stakeholders.
- Analytical abilities to track, measure, and report on training effectiveness and sales performance metrics.
- Strong understanding of sales processes and strategies, along with the ability to align tools and content with sales goals.
- Proactive, organized, and able to manage multiple projects simultaneously..
- Experience with popular sales enablement platforms (e.g., Seismic, Highspot) and LMS platforms (e.g., Moodle, Cornerstone OnDemand)
- Certification in sales enablement platforms or CRM systems.
Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
