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Sr Manager

3 months ago

San Francisco, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeatVisa.

Job Description

Visa Direct is a global real-time money movement platform that facilitates consumer and business funded use-cases such as person-to-person (P2P) transfer, person to micro-business transfer (e.g. payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements and earned wage access), and more.  The push payments market is estimated to be more than $200 Trillion of payment volume globally – replacing cash, checks, and slow bank transfers with real-time money movement. A robust, multifaceted enabler ecosystem is a key element for growth of Visa Direct transactions and services.

 

As the Sr Manager – Visa Direct Enabler Account Management, you are responsible for managing and driving VD growth via Visa’s North American and potentially Global enabler relationships. You are considered to be in a ‘quarterback’ position from a relationship perspective as it relates to the orchestration of resources in supporting transaction volume growth, sharing business insights and developing compelling and thoughtful account plans. Organizationally savvy, interpersonal and negotiation skills are critical as the role will interface with multiple areas within the assigned enabler organization as well as within Visa (sales, marketing, pricing, legal, risk, and more). Visa is looking for an experienced individual that has business develop sales and account management who is comfortable driving growth while navigating ambiguity and demanding timelines in a matrixed organization. This is a critical revenue growth role on the Visa Direct sales team in a highly visible position. You’ll have excellent written and verbal communication skills, high intellectual curiosity to learn new concepts and business models and ability to adapt and thrive in the fast-paced environment. You must be someone who obsesses about clients and putting yourself in the clients’ shoes to look for insights from data that delivers value and puts you in a more consultative/trusted position with clients.

Essential Functions/Role Expectations:

  • Responsible for driving assigned enabler opportunities, managing projects, negotiating contracts, obtaining deal approvals, developing and executing account strategies, supporting new use case launches, and presenting at the leadership level.
  • Lead enabler account planning activities, pipeline strategy, executive client briefing documentation and manage opportunity discussions across the larger Visa organization on behalf of your enablement partners.
  • Support and manage other client facing enabler sales resources as part of the role/providing leadership and modeling excellent relationship management skills.
  • Provide deep understanding of your clients' industry landscape, performance, benchmarking and business options to optimize and grow their real-time push payments programs.
  • Collaborate with all commercialization teams on the development of opportunity sizing for use case expansion.  This will be across the Money Movement Solutions including Visa Direct, Currencycloud, and B2B Connect.
  • Actively participate in training programs (e.g., product & solution) to continuously improve and update knowledge to apply to role.
  • Experience with data analytical tools such as Tableau and AI support tools, to provide business insights and ensure maximum productivity.
  • Regularly monitor clients’ performance and provide thoughtful and detailed reporting to internal stakeholders (verbal and written) relative to client activities, including a variety of business metrics and insights across use cases and how they stack up against Visa’s overall performance.
  • Candidate must have the skill to calculate and investigate a variety of insights from data metrics and be able to produce insightful client facing graphs, visuals, and stats from the data/performance and share with clients via engaging storytelling capabilities.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

  • 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD


Preferred Qualifications

  • 9 or more years of relevant work experience with a bachelor's degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • 6+ years of experience in sales and business development managing named accounts within the Payments/Fintech/Payment Service Provider space
  • MBA or master’s degree
  • Significant experience in payments or financial services industry
  • Solid record of effective account management
  • Proven experience in independently leading complex projects across various functions, coordinating with multiple stakeholders, and requiring minimal supervision
  • Extensive experience presenting and communicating across all levels of the organization; ability to speak effectively before the appropriate audience
  • Ability to develop compelling business cases and articulate the value proposition effectively to secure buy-in from relevant stakeholders
  • Exceptional time management, prioritization, and organizational abilities, with a track record of consistently exceeding expectations
  • Familiarity with the processes and core functions of Card Networks of Realtime payments
  • Cross functional sales, product or business management experience
  • Demonstrates high proficiency with Microsoft office skillset with Excel, Outlook, PowerPoint, MS Teams and Dynamics and use of virtual assistant tools such as ChatGPT, Teams’ Co-pilot, Loop, etc


Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $192,300 to $278,800 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.