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Director, IT Infrastructure and Operations

1 month ago


Portland, United States Urban League of Portland Full time

Join us in leading TriMet's growth TriMet operates an extensive technology environment with redundant data centers, a complex network spanning many locations, and hybrid infrastructure. We need you to take our Operations and Infrastructure to the next level of maturity and performance. You'll be part of a close-knit and high-performing leadership team reporting to the CIO, and you will lead a team of first-rate professionals who manage our servers, networks, storage, and endpoints as well as AD and M365. TriMet IT is in the first year of a multi-year initiative, "IT 3.0", to improve the effectiveness, efficiency, and resiliency of our operations. We are looking for a leader who is a strong collaborator with a proven ability to introduce best practices and lead the adoption of new technologies. You will be tasked with setting an aspirational vision and then leading the way to achieving it. TriMet values diversity, equity, and inclusion and we are proud to have a diverse and welcoming IT division. We particularly encourage applications from women and minority candidates.

The Director, IT Operations and Infrastructure provides leadership and management of the team responsible for the engineering, design, planning, installation, and upgrades of all enterprise-wide IT infrastructure. This position ensures that services are appropriate, effective, robust, and resilient. The Director establishes engineering standards and strategic and tactical direction for infrastructure.

The Director is part of the IT leadership team together with other direct reports to the CIO, and bears shared responsibility for the overall function of IT including the pursuit of IT strategic goals.

This role requires being onsite three (3) days per week.

Open until filled; apply by 8/20/2024 to ensure full consideration.

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.

Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers' experiences and of TriMet's product and service offerings.