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Women's Recovery Coach Supervisor

5 months ago

Minneapolis, United States Mn Adult &Teen Challenge Full time
If you want to be a part of a Top Workplace that is rated as having the “Most Meaningful Work” amongst Minnesota large employers, we would welcome the opportunity to meet you

Mn Adult & Teen Challenge is seeking a Women's Recovery Coach Supervisor to join our team in helping transform lives. When you work for MnTC, you're a part of culture recognized for work life balance, supportive managers and employee appreciation

"At MnTC, I'm a part of a family team; I get to make a difference in the lives of others, and I feel valued & appreciated." - current employee who's been with the organization for 24+ years

Purpose: Supervise the day-to-day operations of the program and the personnel involved with it, including all assigned staff, interns and volunteers.

Essential duties and responsibilities:

Staff Supervision:

  • Hiring and termination of staff, including interviewing and onboarding
  • Ensures program staff are supervising clients according to established policies and procedures
  • Ensures staff receive required training
  • Monitors staff performance and institutes corrective action or training in order to bring performance to an acceptable level
  • Address medication errors with staff
  • Generate and maintain staffing schedule
  • Approves payroll and leave requests
  • Conducts annual employee reviews
  • Maintains a calendar of approved PTO and LOA
  • Ensures that all shifts have adequate staff coverage
  • Attend shift change with staff
  • Reviews facility log on a routine basis to ensure policies and procedures are being followed by staff
Client supervision
  • Spend 80% of time on the floor with staff preforming daily activities for clients along with staff
  • Enforce all rules in such a way that the rule teaches the client according to biblical principles.
  • Love and respect the clients, at the same time being firm and directive.
  • With the assistance of all staff, strive to create an atmosphere conducive to the development goals of Minnesota Adult & Teen Challenge.
Client Discipline:
  • Address client behavior when on the floor with staff (i.e. absences, contraband, language, confrontations, etc.)
  • Provide oversight to charge staff on yellow client incidents
  • Follow up with Staff to ensure staff have communicated client incidences to the clients care team
  • Program Operations:
  • Monitor and track time studies
  • Assist staff with shift assignment and shift change
  • Work with Client Care Manager and Admin to ensure proper staffing for all events
Personnel Supervised:
  • Recovery Coaches
  • Program Interns
  • Program Volunteers
Minimum Qualifications:
  • Strong ability to relate to and mentor people with life-controlling problems.
  • Ability to apply spiritual principles in an appropriate and relevant way to clients' individual life issues and needs.
  • Strong leadership skills (one on one and group situations).
  • Exceptional ability to successfully manage multiple concurrent assignments with competing deadlines and frequent interruptions.
  • Ability to remain on task and follow through projects to their completion.
  • Solid administrative skills, including organization and word processing skills.
  • Documented minimum two years freedom from chemical use problems (including tobacco, drugs, alcohol).
  • Ability to model a lifestyle that is in compliance with Minnesota Adult & Teen Challenges Code of Conduct
  • Maintain professional standards of conduct and appearance with co-workers and the public.
  • Enjoy serving others.
  • Possession of a valid drivers license and a clean driving record that will be accepted by this organizations vehicle insurance carrier. Ability to drive MTC vehicles.
  • Ability to successfully complete background check process.