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Community Office Manager II

4 months ago

Williamsport, United States C&N Services LLC Full time
Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You are someone who is experienced with developing business plans and attaining sales goals, delivering great customer service, and growing revenue through increased deposit and lending activity. We are searching for a qualified Community Office Manager to lead one of our branch teams with enthusiasm, who can continuously develop our community and boost the team’s productivity. As a Community Office Manager, your responsibilities include managing staff, fostering a positive environment, ensuring customer satisfaction, and proper branch operation. If you're excited to be part of a motivated team, C&N is a great place to grow your career

You will be responsible for:

  1. Overseeing daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. This includes being accountable for financial, operations, and customer satisfaction goals for the branch.
  2. Developing and maintaining banking relationships with potential clients, existing customers, and community organizations. This includes networking to improve the presence and reputation of the branch and company.
  3. Providing training, coaching, development, and motivation to branch personnel to maximize productivity, efficiency, and individual potential. This includes directing job assignments, designing performance plans, assigning goals, monitoring performance, and assuring compliance with regulatory requirements.
  4. Assessing local market conditions and identifying current and prospective sales opportunities. This includes developing forecasts, financial objectives, and business plans, and identifying cross-sell and referral opportunities.


Requirements:

You will need a bachelor’s degree in a related field AND 4-6 years of previous related sales and management experience in a banking environment or related sales field OR an equivalent combination of education and experience.

You will demonstrate well-developed abilities and/or proven record of success in the following areas:

  • Critical Thinking
  • Strong Communication
  • Active Listening
  • Leadership and Management
Why C&N?

C&N is a team – people working together for a common goal – the success of our customers.

You will achieve & grow along with C&N customers,

You will develop & learn along with your teammates,

You will contribute & be rewarded along with our shareholders,

And you will share & celebrate along with our communities.

C&N’s a total rewards package and a collaborative and supportive culture. The C&N workplace culture has been a repeat recipient of the NBRI Circle of Excellence award, acknowledging a strong culture created by our team for living our values every day.

In combination with a competitive salary, C&N also has a robust benefit offering, including:
  • Paid Time Off (vacation, personal, and sick, family sick, and community service)
  • 401(k) – pretax and ROTH eligible contributions with a safe harbor match
  • Employee Stock Ownership Plan
  • Health, Dental, and Vision Coverage (including options that are 100% employer-paid for employee-only coverage)
  • Health Savings Account
  • Flexible Spending Accounts – Medical and Dependent
  • Employer-Paid Life Insurance
  • Employer-Paid Disability Coverage
  • Many more voluntary coverages to customize around your needs
  • Education & Development Programs, including Tuition Reimbursement
  • Support for Personal and Professional Development


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)