Front Office Manager

2 weeks ago


Williamsport, Pennsylvania, United States CGS Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Manager to join our team at CGS. This is a high-level, high-visibility position that requires strong organizational and communication skills, as well as the ability to work effectively with high-level staff.

Key Responsibilities
  • Schedule and coordinate Senior Management calls and meetings via Zoom, MS Teams, and other platforms
  • Setup and initiate hybrid meetings
  • Coordinate with IT to resolve equipment technical issues
  • Make travel arrangements using the E2 application
  • Reconcile travel expenses for Senior Management using the E2 application
  • Answer and direct incoming calls to appropriate parties
  • Coordinate site events with dignitaries as needed
  • Coordinate scheduling with inside and outside parties
  • Direct correspondence to appropriate parties
  • Organize workload, processes, physical objects, and spaces as needed
  • Schedule appointments
  • Communicate on behalf of Senior Management as needed
Requirements
  • At least four years of progressively more responsible supervisory and management experience
  • Proven capabilities and communication skills to successfully interact with clients or attorneys
  • Experience interacting with the public via phone or the front desk
  • Experience ordering and maintaining documents
  • Exceptional phone etiquette
  • Experience operating a multiline phone system
  • Experience reviewing written text for typographical consistency, grammar, and spelling
  • Experience managing day-to-day operations of a high-level office
  • Experience in office organization or non-specialized business operations
  • Experience with MS Office Suite – PowerPoint, Word, Excel, and Outlook
  • Experience supervising and directing other office support staff as needed
  • Ability to learn new applications
  • Must be a self-starter, quick learner, resourceful, and take initiative
  • Exceptional oral and written communication skills
  • Undergraduate degree required
Preferred Qualifications
  • Law degree, advanced technical certification, or other pertinent graduate degree
About CGS

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.

We are committed to solving the most challenging and dynamic problems. Our comprehensive benefits package includes health, dental, and vision insurance, life insurance, 401k, flexible spending account, paid time off, and observance of state and federal holidays.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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