Urology Office Assistant II

3 days ago


Williamsport, Pennsylvania, United States UPMC Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant II to join our Urology team at UPMC. As a key member of our administrative staff, you will be responsible for scheduling patient appointments, managing medical records, and providing exceptional customer service to our patients and healthcare providers.

Key Responsibilities
  • Verify patient information and records in our medical record and computerized scheduling system
  • Prepare patient charts for upcoming appointments and maintain a clean and organized waiting area
  • Answer patient questions and provide information regarding appointments and testing
  • Register patients, provide instructions, and inform staff of patient arrivals and departures
  • Assist with inpatient billing, transcription, and dictation issues
  • Process medical records release requests and maintain inventory of office supplies
  • Schedule diagnostic testing and obtain insurance authorizations and verifications
  • Utilize our automated financial management system for scheduling, information verification, and charge entry
Requirements
  • High school diploma or equivalent required; three years of work experience in a medical office setting preferred
  • Knowledge of medical terminology and word processing skills required
  • Act 31 Child Abuse Reporting, Act 33, Act 34, and Act 73 FBI Clearance required

UPMC is an Equal Opportunity Employer/Disability/Veteran.



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