Consumer Lending Sales Specialist

2 weeks ago

Columbia, United States Purpose Financial Full time
Address: 9003 Two Notch Rd., Ste. 11, Columbia, South Carolina, United States - 29223

Bi-Lingual Spanish is a plus

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company

We offer:
  • Competitive Wages
  • Health/Life Benefits
  • 401(k) Savings Plan with Company Match
  • 3 Weeks of Paid Parental Leave
  • 11 Company Paid Holiday's
  • Paid Time Off including Volunteer Time
  • Vacation Carryover
  • Tuition Reimbursement
  • Work-Life Balance
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

Position Summary

The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

Job Responsibility

Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center's performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company's purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

Job Responsibilities Cont.

Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

Education Required

High School Diploma or equivalent required; some college preferred.

Experience Required

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Knowledge Required

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and lawsgoverning ourindustry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

Physical Requirements

Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

Competencies

Better You, Better Everyone
Get Sh*t Done
Action Oriented - CLSS
Sales and Customer Acquisition - Branch
Lead with Vision
Show Up to Coach Up
Embody Integrity
Product Knowledge
Go Bold
Teamwork
Obsess over Customers
Care. Always.
Customer Centricity
Be Decisive

Travel

Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

Attire

The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

Other

Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 44063

  • Consumer Loan Sales Specialist

    3 weeks ago

    Columbia, United States OneMain Financial Full time

    Job DescriptionAt OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.  In the RoleDeliver results related to...

  • Consumer Loan Sales Specialist

    4 weeks ago

    Columbia, SC, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.  In the RoleDeliver results related to individual and...

  • Commercial Lending Specialist

    2 weeks ago

    Columbia, South Carolina, United States Central Bank Full time

    Job Overview As a Commercial Lender at Central Bank, you will be responsible for overseeing a diverse portfolio of commercial loans. Your role will involve engaging with clients to understand their financial needs and ensuring the quality and profitability of the loan offerings. Key Responsibilities Manage a portfolio of commercial loans, conducting...

  • Senior Payroll Representative

    2 weeks ago

    Columbia, United States Planet Home Lending Full time

    Job DescriptionJob DescriptionThe Senior Payroll Representative a temporary assignment that is responsible for the accurate preparation, documentation, and distribution of payroll via the payroll system. Reviews the computation of pay and ensures the company payroll policies are in accordance with the government regulations. Responds to and resolves any...

  • Senior Consumer Loan Specialist

    5 days ago

    Columbia, Missouri, United States Republic Finance, LLC Full time

    About Republic Finance, LLCWe are a leading provider of consumer loans and financial services, dedicated to helping our customers achieve their financial goals. With over 70 years of experience, we have built a reputation for excellence and a commitment to our customers and community.Job SummaryWe are seeking a highly motivated and experienced Senior...

  • Senior Home Lending Advisor

    4 months ago

    Columbia, United States JPMorgan Chase & Co. Full time

    Summary Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this...

  • Loan Quality Assurance Team Lead

    20 hours ago

    Columbia, Maryland, United States Sandy Spring Bancorp Full time

    About the JobSandy Spring Bancorp is seeking a highly skilled Loan Quality Assurance Team Lead to join our team. As a key member of our Commercial Lending department, you will be responsible for ensuring the quality and accuracy of our loan reviews and compliance with regulatory requirements.Key Responsibilities:Manage and lead a team of Loan Quality...

  • Branch Financial Sales Leader

    1 week ago

    West Columbia, South Carolina, United States First Citizens Full time

    **Branch Financial Sales Leader**First Citizens Bank is in search of an energetic professional to take on the role of Branch Financial Sales Leader. This position is ideal for individuals seeking a stable career within an organization that prioritizes family values and offers significant opportunities for professional growth.Position OverviewWith a rich...

  • Administrative Operations Specialist

    1 week ago

    Columbia, Maryland, United States Sales Focus Inc. Full time

    Job OverviewSales Focus Inc., a prominent player in the Sales Outsourcing sector, is seeking an Administrative Operations Specialist. This role is pivotal in managing the internal administrative functions and ensuring smooth operational processes. The specialist will be instrumental in overseeing account management, engaging with clients, and collaborating...

  • Administrative Operations Specialist

    1 week ago

    Columbia, Maryland, United States Sales Focus Inc. Full time

    Job OverviewSales Focus Inc., a prominent entity in the Sales Outsourcing sector, is seeking an Administrative Operations Specialist. This role is pivotal in managing the internal operations and administrative functions of the organization. The Administrative Operations Specialist will engage in account management, liaising with clients, and collaborating...

  • Administrative Operations Specialist

    2 weeks ago

    Columbia, Maryland, United States Sales Focus Inc. Full time

    Job OverviewSales Focus Inc., a prominent entity in the Sales Outsourcing sector, is seeking an Administrative Operations Specialist. This role is pivotal in managing the internal operations and administrative tasks essential for our business. The Administrative Operations Specialist will play a key role in overseeing account management, liaising with...

  • Licensed Financial Sales Manager I

    2 weeks ago

    West Columbia, United States First Citizens Full time

    **Licensed Financial Sales Manager I (Branch Manager)** CAROUSEL_PARAGRAPH * 10915 * 7039 Parklane Road * Columbia, South Carolina * COLUMBIA DENTSVILLE * Monday-Thursday 8:15am-5:15pm; and Friday 8:15am-6:15pm * Dennis Wallen * L1 * Internal/External * $800.00 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description**...

  • Licensed Financial Sales Manager I

    3 months ago

    West Columbia, United States First Citizens Full time

    **Licensed Financial Sales Manager I (Branch Manager)** CAROUSEL_PARAGRAPH * 10915 * 7039 Parklane Road * Columbia, South Carolina * COLUMBIA DENTSVILLE * Monday-Thursday 8:15am-5:15pm; and Friday 8:15am-6:15pm * Dennis Wallen * L1 * Internal/External * $800.00 ** Share Job** mail_outlineGet future jobs matching this search or ** Job Description**...

  • Clinical Specialist for Med Dev Co

    2 months ago

    Columbia, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. They have a great compensation plan, extensive healthcare and retirement benefits packages (401k, pension and stock). Company will also pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support...

  • Retail Sales Representative

    3 months ago

    Columbia, United States Advantage Sales and Marketing, LLC Full time

    Minimum: Maximum: Are you a people person, persuasive, positive and confident?If so, we're now hiring Retail Sales Representatives and looking for people like you! We're a sales-based team seeking sharp, creative people who are comfortable calling on customers in your assigned territory, speaking with decision makers, and generating sales. You will make sure...

  • Branch Financial Sales Manager

    1 week ago

    West Columbia, South Carolina, United States First Citizens Full time

    **Branch Financial Sales Manager**First Citizens Bank is in search of a motivated individual to take on the role of Branch Financial Sales Manager. This position is ideal for those who seek to be part of a well-respected institution that prioritizes family values and offers ample opportunities for professional growth.Position OverviewWith a rich history...

  • Investigator II

    7 days ago

    Columbia, South Carolina, United States State of South Carolina Full time

    We are seeking a highly skilled Investigator II to join our team at the State of South Carolina. As a key member of our Consumer Protection Division, you will play a critical role in protecting consumers from inequities in the marketplace.Our Mission and Values:The State of South Carolina is committed to protecting consumers through advocacy, mediation, and...

  • Investigator II

    2 days ago

    Columbia, South Carolina, United States State of South Carolina Full time

    About the RoleWe are seeking a highly skilled Investigator II to join our team at the State of South Carolina. As a Consumer Protection Investigator, you will play a critical role in protecting consumers from inequities in the marketplace.Key ResponsibilitiesInvestigate consumer complaints and allegations of unfair business practicesConduct research and...

  • Intel Product Sales Consultant

    2 weeks ago

    Columbia, Missouri, United States Acosta Full time

    Retail Sales Specialist - Intel ProductsPosition OverviewAcosta is seeking a Retail Sales Specialist to join our team, representing Intel within the consumer electronics sector. In this position, you will interact with customers at a retail location, demonstrating the latest innovations and offerings from Intel. As a knowledgeable Intel Sales Consultant,...

  • Maintenance Specialist

    7 days ago

    Columbia, South Carolina, United States Parks Motor Sales Inc Full time

    Job SummaryParks Motor Sales Inc is seeking a skilled Maintenance Specialist to join our team. As a key member of our service department, you will play a critical role in ensuring the quality and efficiency of our vehicle maintenance services.Key ResponsibilitiesPerform routine vehicle maintenance tasks, including oil changes, tire rotations, and brake...