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Configuration Management Expert
1 month ago
Configuration Management Expert
Are you passionate about maintaining the backbone of enterprise IT services? Do you thrive on ensuring that every piece of the puzzle fits seamlessly together? Then you belong at Uline As a Configuration Management Expert (CME), play a pivotal role in safeguarding the integrity of the Configuration Management Database (CMDB) for a growing North American company
Position Responsibilities
- Own and manage the CMDB, ensuring data accuracy and currency.
- Drive best practices and optimize procedures for updating CI data.
- Develop and communicate the SACM Roadmap and initiate projects to achieve goals.
- Establish and implement Configuration and Asset Management systems, standards and policies.
- Develop standards for unique identification of object types, environments, processes and more.
- Govern the process for creating and updating relationships in the CMDB, especially for key IT and business solutions.
- Perform reporting capabilities to support audits, configuration status, lifecycle and more.
Minimum Requirements
- Bachelor's degree in computer science, information technology, etc. or relevant work experience.
- 5+ years of experience with Service Asset and Configuration Management processes.
- Experience with ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
- Strategic thinking and clear decision-making skills.
Benefits
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
- On-site café with executive chefs and seasonal dinner-to-go options.
- First-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.