Program Officer for Employer Engagement

2 months ago

Baltimore, United States Global Refuge Full time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

Reporting to the Senior Program Officer for Employer Engagement, Global Refuge's Program Officer for Employer Engagement will be responsible for supporting affiliate and partner agencies around the expansion of employer relationships. The Program Officer interacts primarily with Resettlement and Integration Services, Business Development, the Global Refuge resettlement affiliate partner network, and corporations who have expressed commitment to hiring refugees at the national level. S/He provides critical training and support functions for field staff to engage employers and place clients in meaningful employment. Expand employer engagement initiatives and create evidence of improved access to advancement opportunities and inclusive workplaces.

This position can be remote with trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

  • medical, dental, and vision available on the first day of employment,
  • professional development, tuition reimbursement,
  • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match which vests immediately,
  • Family Building benefits for reproductive procedures, adoption/foster care assistance, and
  • an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

  • Work closely with the team to provide program support through regular contact with affiliate staff who implement employment programming locally.
  • Assist in the development of resource materials, facilitating peer support, preparing service manuals, and planning and implementing training sessions for local partners.
  • Coordinates, promotes, and implements of strategies to grow the number of Global Refuge Partners participating in employer partnerships.
  • Develop training, education, advocacy, and evaluation materials for employment and economic empowerment staff to utilize locally.
  • Maintains, trains, and updates the materials, including handbooks, tools, and resources on employer engagement strategies.
  • Supports the team in designing, organizing, and implementing semi-annual training for the network and provides supplemental training and e-learning sessions.
  • Maintains network online communication platform on Global Refuge Connect, including system administrative responsibilities for the program.
  • Support coordination of affiliate site visits that involve meeting with various stakeholders; reviewing program files; interviewing affiliate staff, refugee families, and community leaders; and reviewing programmatic reports, proposals, financial reports, and statistical information.
  • Assist in the development of program proposals and contract management documents.
  • Conduct outreach and maintain communication with employers.
  • Connect employers with Global Refuge's local network to ensure job opportunities are reaching Global Refuge's client base. Provide support and guidance for both employers and network staff.
  • Work closely with Global Refuge staff to receive updates on new employer relationships and existing opportunities for upscaling.
  • Work collaboratively alongside Integration team members and other departments, as assigned by the supervisor.
  • Provides ongoing project support functions as needed.

QUALIFICATIONS

  • Undergraduate degree in a related field and a minimum of 2-3 years of experience in a field with a similar or overlapping skill set such as program development, employment services, volunteer management, or the appropriate combination of education and experience.
  • Experience working in a local resettlement environment or with service providers that serve newcomers is highly desirable.
  • Exceptional public relations skills, with a track record of incorporating others and cultivating networks.
  • Excellent interpersonal and relationship management skills, including conflict resolution skills.
  • Exceptional presentation, training, and facilitation skills as well as oral and written communication skills.
  • Familiarity with issues facing newcomers and the communities they live in, including access to services and integration-related issues; commitment to refugee and immigrant rights.
  • Exceptional writing, material development, and data collection skills.
  • Demonstrated proficiency in Microsoft Office Suite programs.
  • Experience with and commitment to working in a very diverse workforce.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

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