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Technical Support Field Technician I
4 weeks ago
Job Description:
- Provide technical support for PC, peripheral, network, and software issues for field company offices
- Setup, troubleshoot, and support hardware and software for offices
- Maintain inventory of district resources and computer equipment
- Communicate and coordinate with business partners and lead technicians for issue resolution
- Document hardware problems and solutions within the ticketing system
- Maintain technical knowledge of supported products and handle field contacts
- Experience with Windows environment, network configurations, and MS Office
- Ability to work independently or on a team with strong communication and problem-solving skills
- Valid driver's license and access to a motor vehicle
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