Current jobs related to Applications Technical Specialist - Cambridge - InterSystems

  • Technical Applications Specialist

    4 days ago

    Cambridge, Massachusetts, United States InterSystems Full time

    As a Technical Applications Specialist on the Cloud team at InterSystems, you will play a crucial role in the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health.You will have the opportunity to design powerful tools and automations that will have a significant impact...

  • Technical Support Specialist

    4 weeks ago

    Cambridge, Massachusetts, United States KBR Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KBR. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Design, develop, implement, maintain, and configure software for...

  • Technical Specialist

    3 days ago

    Cambridge, Massachusetts, United States Draper Labs Full time

    Job Description:At Draper Labs, we are seeking a skilled laboratory worker to join our team. As a Technical Specialist, you will be responsible for performing cleaning, maintenance, and calibration of laboratory equipment with limited supervision. You will also operate complex automated or semi-automated equipment, using complex manual skills with training...

  • Technical Support Specialist

    3 days ago

    Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our systems and equipment are running smoothly.Key Responsibilities:Monitor and troubleshoot technical issues with...

  • Technical Support Specialist

    3 weeks ago

    Cambridge, Massachusetts, United States Elsevier Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key ResponsibilitiesMonitor and troubleshoot operating issues, including failures and service-level degradation.Resolve...

  • Technical Support Specialist

    2 weeks ago

    Cambridge, Massachusetts, United States KBR Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KBR. As a key member of our Mission IT Support (MITS) Services program, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Design, develop, implement, maintain, and configure software...

  • Cloud Technical Specialist

    1 week ago

    Cambridge, Massachusetts, United States InterSystems Full time

    Cloud Technical SpecialistAs a Cloud Technical Specialist on the Cloud team at InterSystems, you will play a crucial role in the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health. Your expertise in application knowledge will be essential in providing functional and...

  • Technical Support Specialist

    4 weeks ago

    Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at RELX. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our products and services meet the highest standards of quality.ResponsibilitiesProvide technical...

  • Technical Support Specialist

    1 week ago

    Cambridge, Massachusetts, United States K-Tek Resourcing LLC Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at K-Tek Resourcing LLC. As a Technical Support Specialist, you will be responsible for handling complex technical support requests from Enterprise Travel customers. Your primary goal will be to provide timely and effective solutions to customer...

  • Technical Support Specialist

    7 days ago

    Cambridge, Massachusetts, United States Chuco Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Chuco. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have strong customer service skills, a friendly and personable demeanor, and a resourceful and...

  • Senior Technical Operations Specialist

    1 week ago

    Cambridge, Massachusetts, United States PSG Global Solutions Careers Full time

    Job Summary:We are seeking a highly skilled Technical Operations Specialist to provide end-to-end technical support and special event support for our Executives and their direct support staff. The ideal candidate will have a strong working knowledge of Microsoft Windows 10, Apple MacOS, and Cisco Network Adaptive Security Appliances. Additionally, they will...

  • Application Specialist

    7 days ago

    Cambridge, Massachusetts, United States Donaldson Full time

    Role SummaryAs a key member of our team, you will be responsible for providing technical support and expertise to our customers in the Bioprocessing & Pharmaceutical industry.We are seeking an experienced and self-motivated individual to work closely with our sales team, building innovative solutions and providing support to our customers.This position will...

  • Desktop Support Specialist

    1 month ago

    Cambridge, Massachusetts, United States GTN Technical Staffing Full time

    Job OpportunityWe are seeking a skilled Desktop Support Specialist to provide technical assistance with computer hardware and software.Key Responsibilities:Provide technical support via phone, in person, or electronicallyRecommend hardware and software improvements to enhance system performanceTrack customer issues and resolutions for effective...

  • Technical Support Specialist II

    4 days ago

    Cambridge, Massachusetts, United States Elsevier Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and resolving technical issues in a timely and efficient manner.Key Responsibilities:Monitor and troubleshoot technical issues with our products and...

  • Technical Support Specialist

    2 weeks ago

    Cambridge, Massachusetts, United States KBR Full time

    Job Summary:KBR is seeking a Technical Support Specialist to support the Volpe Center's Mission IT Support (MITS) Services program. The successful candidate will demonstrate experience in analyzing user needs and developing functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT).Key...

  • Technical Support Specialist

    4 days ago

    Cambridge, Massachusetts, United States KBR Full time

    Job Summary:KBR is seeking a Technical Support Specialist to support the Volpe Center's Mission IT Support (MITS) Services program. The selected candidate will demonstrate experience in the analysis of user needs and the development of functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT).Key...

  • Cloud Technical Specialist

    1 week ago

    Cambridge, Massachusetts, United States InterSystems Full time

    As a Cloud Technical Specialist on the InterSystems Cloud team, you will play a critical role in ensuring the timely and successful support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health. Your expertise in application knowledge will be essential in providing functional and technical support in...

  • Technical Support Specialist

    3 days ago

    Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at RELX. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products and services.ResponsibilitiesMonitor, support, troubleshoot, and resolve...

  • Bioprocessing Applications Specialist

    7 days ago

    Cambridge, Massachusetts, United States Donaldson Company, Inc. Full time

    At Donaldson Company, Inc., we're committed to solving the world's most complex filtration challenges. As an Application Engineer, you'll play a key role in providing technical support and expertise to our customers in the Bioprocessing & Pharmaceutical industry.Responsibilities include:Supporting the sales team in converting prospect clients by acting as...

  • Technical Support Specialist

    3 weeks ago

    Cambridge, United States inSync Staffing Full time

    Tech Lounge SpecialistPay Rate: $29/hrShift: Monday-Friday 8:00AM-6:00PMLocation: Cambridge, MA 021416 month Temp to HireThe Lounge Support Tech will be the front line and interface with customers onsite at their lounge location and provide each user with white glove service for all IT related questions and issues. Relating to application support, technology...

Applications Technical Specialist

3 months ago

Cambridge, United States InterSystems Full time
Applications Technical Specialist

As an Applications Technical Specialist on the Cloud team, you will contribute to the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect and IRIS for Health, by providing application knowledge in the functional and technical areas.

You will have the opportunity to design powerful tools and automations that will have a significant impact on operational activities, as part of our ongoing commitment to improvement.

At InterSystems, your technical skills, curiosity, creativity, and resourcefulness are crucial to our innovation process. Join us in building a future where technology empowers businesses worldwide.

Responsibilities:
  • Execute day-to-day operations of industry leading healthcare organizations.
  • Respond to incidents and troubleshoot them - independently and using multiple data sources where required - in a timely manner, as per agreed incident management processes. Complete detailed, logically consistent RCA reviews.
  • Optimize operational processes and procedures for maximum efficiency while maintaining high quality standards.
  • Interact with customers and internal stakeholders, answering questions, and resolving issues in a timely manner.
  • Pro-actively identify potential and/or actual issues affecting operational services and address them using agreed processes and operating procedures.
  • Keep up-to-date with InterSystems products and Healthcare and IT industry developments and undertake any relevant self-development or training.
  • Provide support for ingesting HL7 messages, CCD documents and data formats.
  • Flexibility in shift schedule to provide coverage for the west coast
Qualifications:
  • Bachelor's degree in computer science, Computer Engineering, or related field.
  • Familiarity with healthcare interoperability standards i.e. HL7, IHE, CCDA etc.
  • Knowledge and Experience with InterSystems technology is a bonus.
  • Excellent capabilities and facility with software development, programming, and/or applications.
  • Good troubleshooting experience across complex environments
  • Enthusiastic about customer and team success.
  • Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.


We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.