Technical Support Specialist
4 days ago
We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our systems and equipment are running smoothly.
Key Responsibilities:
- Monitor and troubleshoot technical issues with our systems and equipment
- Provide technical support to customers via phone, email, and in-person
- Collaborate with our technical teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Stay up-to-date with the latest technical trends and developments
Requirements:
- 2+ years of experience in a technical support role
- Strong technical skills, including hardware and software troubleshooting
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
RELX is a global provider of information-based analytics and decision tools for professional and business customers. We are committed to helping our customers make better decisions, get better results, and be more productive.
Join Our Team:
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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