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Account Manager
2 months ago
Description
Why LONG? Throughout our 50+ year history, we have worked hard to make LONG an enjoyable and rewarding place to work. In addition to competitive salaries, comprehensive benefits, and tangible career growth, our people enjoy career stability and company loyalty envied throughout the industry. With average employee tenure of 10+ years, our culture encourages people to maximize their skills and potential. Our company culture is professional, yet relaxed; we understand that going to work every day should be a gift, not a burden. Join our growing team today Position Summary The Account Manager within the Mechanical HVAC Service business unit of LONG negotiates and sells service agreements, operations, service support programs, repair, retrofit and conversion projects, temperature controls, and energy and maintenance improvements. This position ensures the ongoing growth of the service arm of LONG’s business by gaining contracts that increase revenue and profitability. Benefits: Medical, Dental and Vision Insurance, Basic Life, Short-Term and Long-Term Disability (100% paid by LONG), Voluntary Life Insurance, Accident and Critical Care Insurance, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Paid Time Off (beginning day one), Paid Community Service Day, 8 Paid holidays, Pet Insurance, Legal and ID Shield benefit, tuition reimbursement. Great place to work certified for 5 years running. Responsibilities- Meet or exceed assigned sales volume and profit objectives through personal sales efforts and coordination with Mechanical Solutions sales, operations managers, and service supervisors
- Develop sales leads through personal contacts, professional organization participation, trade shows, observations of sites, newspaper and magazine articles and in-house leads
- Increase market share with existing and new accounts.
- Prepare and define scope of work, estimates, and type written proposals for service agreements and project work. Write maintenance specifications for building owners and prepare estimates for bids.
- Maintain contact with building owners and operators.
- Actively promote the before, during and after construction capabilities of LONG
- Coordinate activities regularly with all group managers and sales personnel to ensure customer satisfaction and success.
- Participate in all job kick-off meetings
- Resolve customer disputes including collections.
- Visit job sites and coordinate sales efforts with other company sales activities
- Participate in industry trade organizations such as BOMA, IFMA, IREM, BOAC, Chamber, etc. Dynamically participate in company trade show preparations and booths.
- Other duties as assigned
Required Qualifications
- 2 year Business or Technical trade school degree and 5 years related experience OR 4 year business or engineering degree or equivalent combination of education and/or experience
- Knowledge of HVAC electrical, mechanical, and temperature control systems
- Possess excellent interpersonal communication, computer and estimating skills
- Ability to travel to and inspect jobsites and to visit customer businesses
- No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you
Working Conditions
Environment:- Indoor and outdoor environment
- Routine sitting, lifting, bending, and kneeling
- Ability to life 50 lbs. from floor to countertop and countertop to floor
- Inclement weather