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Office Specialist

2 months ago

Whittier, United States inSync Staffing Full time
Office Specialist - Mortuary
Pay: $20.00/hr
Hours: 8am to 5pm
On-site (not remote nor hybrid)

Job Purpose
The purpose of the Mortuary Office Specialist role is to provide essential administrative and clerical support to funeral home and mortuary operations, ensuring seamless service delivery and the highest level of care and compassion for grieving families. This position is responsible for maintaining accurate records, managing documentation, and coordinating logistical details to uphold compliance with state and federal regulations. By delivering exceptional customer service and efficient office management, the Mortuary Office Specialist contributes to the overall operational efficiency and excellence of the funeral home, supporting the organization's mission to celebrate and honor lives with dignity and respect.
Job Description
• Administrative Support: Provide comprehensive administrative and clerical support to the funeral home and mortuary staff, including the preparation of documents such as death certificates, permits, and related paperwork.
• Customer Service: Greet and assist families and visitors, offering a compassionate and professional demeanor at all times. Address and resolve inquiries and concerns promptly and efficiently.
• Documentation and Records: Maintain accurate and detailed records for all mortuary operations, ensuring compliance with state and federal regulations.
• Scheduling and Coordination: Coordinate and schedule services, meetings, and appointments, ensuring that all logistical details are handled smoothly.
• Financial Transactions: Process payments, manage accounts receivable and payable, and assist with financial reporting as needed.
• Communication: Liaise with external partners, including medical examiners, county clerks, and other officials, to ensure seamless service delivery.
• Office Management: Oversee the ordering of office supplies, manage inventory, and ensure that office equipment is maintained and operational.
• Support Functions: Assist with the preparation of obituaries, coordinate the ordering of memorial products, and provide backup support for the receptionist as needed.
Qualifications
• High school diploma or equivalent.
• 1-2 years of office clerical or customer service experience in a fast-paced, customer-focused environment.
  • Proficiency with office equipment and MS Office Suite.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • High level of compassion, integrity, and ability to maintain confidentiality.
  • Basic math skills.
Benefits (employee contribution):
  • Health insurance
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Life insurance
  • Retirement plan

ll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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