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Systems Administrator/ Manager

1 month ago


Plano, United States US Tech Solutions Full time

Contract: 12 Months+ Contract

Job Description:

4 days in office, Friday remote

Top skills:

Confluence, Jira, Excel

Core Responsibilities:

Technical owner of systems for the MX (Mobile eXperience) PMO team and the GTM (Go-To-Market) program, especially Confluence and Jira

Confluence and Jira:

-Continuous improvements and process innovation to increase user engagement, based on best-practices and feedback from users

-Training to increase organizational knowledge

-User and permission management

-Reporting and dashboards for both program management and system usage

-Creation and updates of SOPs

-System issue management by working with remote system admins

Confluence

-Create and manage Confluence Spaces for PMO and GTM

Jira:

-Create and manage Jira Projects for PMO and GTM

-Develop project workflows and frameworks to support efficient program/project management

-Dashboard development via Structure or other reporting tools to report on program health and risk management

Gather feedback and derive insights from PMO team to drive improvements in program management process and PMO governance (apart from Jira and Confluence)

Skills & Experience:

-Bachelor's Degree in Computer Science or related discipline

-At least 5 years of deep experience in Jira and Confluence, including technical administration, SOPs, change management, and training; relevant certifications will be very helpful, but not required

-Experience developing with JQL and VBA (Excel) to create solutions such as reports and dashboards

-Experience with agile project methodology

-Experience with PowerPoint (master template design and simple presentations) and Outlook (mailbox and calendar management)

-Useful experience, but not required:

-Understanding of data analytics and waterfall project management (Gantt charts)

-Experience with MS Project, Tableau, Alteryx

-Ability to work with Java, JavaScript, API integration

-SharePoint development

Attributes:

-Enjoys working in a fast-paced environment

-Thrives in ambiguity and change

-Logical thinker - takes an engineering worldview to solve non-engineering problems

-Enjoys process innovation and troubleshooting issues

-Self-starter and collaborator

-Strategic, data-backed, and innovative thinker

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Saketh

Email: saketh@

Internal Id: 24-17135