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Customer Account Manager

1 month ago

Waco, United States United Ag & Turf Full time

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, and Arkansas. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Summary/Objective

Provides product expertise and support to dealership personnel and customers in selling compact construction equipment, small ag and turf equipment and other equipment by calling on professional (Business to Business / B2B) companies such as landscape contractors, electrical, plumbing, dirt and paving, general contractors, governmental businesses, etc. and providing total solutions to the customer. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities within the posted areas.

Essential Functions

The following are essential functions of this position:

  • Represents the company for the sale of machinery and equipment to customers.
  • Maintain current product knowledge on features and benefits of all equipment potentially saleable by the dealership
  • Monitors competitive activity/products and timely communicated to management, accordingly.
  • Maintains all customer information in assigned territory for sales management
  • Adhere to all United Ag & Turf defined sales policies and procedures
  • Assists with the preparation and execution of customer events
  • Conducts new equipment field demonstrations
  • Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
  • Attends applicable sales training events/seminars
  • Maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
  • Assists in moving and arranging inventory/displays in showroom and on the lot.
*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.*

Requirements

Required Education and Experience
  • High school diploma or equivalent years of experience.
  • Must possess a valid driver license with clean driving record
Preferred Education, Experience and Requirements
  • 5+ years equipment sales experience.
  • Knowledge of compact commercial equipment and construction industry
  • Ability to use standard desktop load functions such as Microsoft Office and internet functions
  • Ability to work flexible hours
  • Excellent customer relationship skills
  • Ability to speak and write effectively one-on-one and within a group
Benefits Include:
  • Salary plus Commission
  • Bonus Opportunities
  • 401K Match
  • Health Benefits
  • Company Vehicle