Case Manager

3 weeks ago

Austin, United States Central Health Full time
Overview

The Addictions Recovery Case Manager is responsible for conducting intake and assessment for population struggling with substance and alcohol use disorders. This role will spend the majority of time working with patients seeking treatment through medications for opioid use disorder (buprenorphine, prescription medication), in a primary care setting. Treatment delivery model is through a collaborative, multidisciplinary team and from a harm reduction approach. The Addictions Recovery Case Manager will assess and assist with case management needs around substance use recovery, including basic needs, such as housing, and/or resources needed to obtain maximum benefits from all available resources.

Responsibilities

Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without
accommodations):
• Manage referrals to CommUnityCare Addiction Recovery services, including buprenorphine treatment.
• Assess current needs of patients by conducting interviews with patients and/or family members, to assess and prioritize
needs, both basic and recovery-specific.
• Provide resources, with active engagement in support to patient in reaching out and follow through.
• Develop and implement individual treatment plans and provide team members with updates on progress and barriers
• Maintain active knowledge of current recovery resources and programs with regards to funding, and insurance
• Collect detailed information from multiple resources to problem-solve complex, urgent patient issues
• Advocate for clients in the community (i.e. court, housing facilities, rehab, etc.).
• Determine healthcare coverage and aid in initial or maintaining enrollment in appropriate healthcare coverage.
• Provide outreach and coordination of care among multiple local agencies and internal CommUnityCare Providers.
• Assist patients with case management needs (i.e. medication access, patient transportation, medical beds, etc).
• Provide brief crisis interventions as needed.
• Participate/serve on planning committees for events developed and hosted by CommUnityCare and/or other service organizations, specifically related to SUD, such as ROSC, Austin Area Opioid Workgroup, etc.
• Perform other duties as assigned.

Primary Accountabilities:
• Complete all direct and indirect care documentation in timely manner and ensure patient records are current and complete.
• Attend daily patient care (unit) huddles and periodic informational (clinic) huddles, meetings, patient conferences, or planning sessions. These may be related to quality assurance, patient care and other related topics within the clinic.
• Attend seminars and maintain all licensure and/or certification requirements for continuing education and best practices.
• Participate in quality strategies to evaluate compliance with evidence-based guidelines, standards and to identify opportunities to improve patient outcomes.
• Ensure that all tasks provided and associated with patient care are completed in timely manner.

Qualifications

MINIMUM EDUCATION:
  • Bachelor's degree in social work or similar field; will consider Associate's degree with full LCDC license.
MINIMUM EXPERIENCE:
  • Internship in a field related to social work, case management or counseling individuals.
PREFERRED EXPERIENCE:
  • LCDC

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