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Senior Claims Adjuster

1 month ago

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Join us as a Senior Claims Adjuster to grow your experience in Claims. Make your mark in Claims. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Handles more complex claims and complaints with increased visibility to leadership. These claims typically involve increased investigation and detailed interaction with insured, claimant, legal representatives and claims leadership, in addition to higher levels of exposure. Department technical expert to provide guidance through regulatory, OFR, & financial case review/feedback/approval. Serve as a Subject Matter Expert for review of automated claim decisions and build of new products, benefits, and claim rules as part of the Travel Claims STP program. Responsible for review and handling of escalated complaints to senior leadership in partnership with travel claims leadership. Senior level travel adjusting role responsible for oversight and adherence to Operational Guidelines reporting, maintenance, and process to meet daily/weekly/monthly review requirements, as well as supporting management through continuous learning & training platform to deliver consistent adherence to Best Practices. What you will need to succeed Bachelor’s Degree or equivalent work experience. Strong oral and written communication skills. Ability to solve complex problems. Confidence in handling a variety of different travel benefit types. Willingness to learn. Ready to take your career to the next level? We would love to hear from you. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. Functional Area: CL - Claims Estimated Travel Percentage (%): No Travel #J-18808-Ljbffr