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Customer Business Manager
1 month ago
Employee Type: Full time Location: AR Bentonville (A St.) Job Type: Field Sales Job Posting Title: Customer Business Manager About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. What You Gain: Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way. An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. Competitive compensation and benefits program with no waiting period – you’re eligible from your first day 401(k) program with 5% employer match and 100% vesting as soon as you enroll. Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). Enrollment in our wellness and employee assistance programs. Job Description: About the Role: The Customer Business Manager (CBM) is accountable for overall customer performance vs. the Annual Operating Plan (AOP). This role will also be responsible for engaging and delighting the customer and delivering on customer-supplier scorecard metrics. Responsibilities include: Serve as the main TreeHouse point of contact for Walmart and Sam’s Club customer accounts, delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response. Analyze Retail Link, Luminate, Madrid, and syndicated data and identify actions to drive positive business performance for TreeHouse and customer. Accountable for accurate demand plan and inputs to business team, address gaps to Customer Annual Strategic Plan, influence customer annual plan in conjunction with Commercial Finance. Utilize the Business Unit/Platform Annual Playbook to activate DIBS initiatives (Distribution, Innovation, Bids and Seasonal) & align to platform goals. Proactively sell product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist. Customize corporate innovation inputs for Walmart and Sam’s Club customer accounts. Manage the process from start to end: product ideation, product cuttings, obtain commitment, launch project, product commercialization, product launch involving supply chain, analyze sales, maintain the necessary item productivity while achieving organizational profit goals, mitigate finished goods and packaging obsolescence during item transitions. Collect customer bid information, own bid kickoff meeting, develop bid delivery strategy, prepare for bid committee review, communicate outcome of bid back to TreeHouse and update forecast based on outcome. Assist Acct. Lead to translate Business Unit Playbook into account plan to drive platform growth and in planning and executing Innovation Sessions and Joint Business Planning with customer. Important Details: The position is full time and reports into the field sales office located in Bentonville, AR. We are in a hybrid schedule - Tuesday-Thursday in office, Monday & Friday remote. Approximately 20-40% travel to various TreeHouse locations, customer appointments, industry events or other job-related functions. About You: Minimum of 5 years of business experience in sales to Walmart and Sam’s Club. Bachelor's degree in Business, Finance, or related field. Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization. Excellent oral, written, interpersonal communication skills and effective relationship building skills. Capable of building strong internal and external relationships to achieve desired customer outcomes. Excellent business analytical skills. Fluency in Retail Link, Luminate, Madrid, Salesforce, Power BI, SAP, SharePoint, MS Office (Word, Excel, PowerPoint). Use of data to drive product and pricing strategies, and their impact to production forecasts. Ability to transform insights and analytics into customized strategic account plans for delivering growth. Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding. Your TreeHouse Foods Career is Just a Click Away Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com . TreeHouse Use Only: #IND1 #J-18808-Ljbffr
