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Director of Operations
2 months ago
Join the Rapidly Growing Team at Attivo Partners
Are you dedicated to excellence and eager to advance your career? Passionate about technology and startups? Excited to work with some of the most innovative early-stage companies in the world? If so, Attivo Partners is the place for you
Why Attivo?
Attivo Partners is a fast-growing full-service finance and accounting consulting firm headquartered in San Francisco, with a presence in major startup hubs across the US. Our remote teams specialize in providing fractional CFO and accounting services to venture-backed emerging growth clients, supporting their journey from inception to over $50M in revenue.
What We Offer:
Collaborative Environment: Work alongside a talented team with extensive experience in venture-backed companies. At Attivo, we believe in teamwork and value the unique insights and creativity each member brings.
Culture of Growth: We thrive on the challenges presented by diverse and exciting clients, offering unparalleled learning and professional development opportunities.
Mentorship and Training: We are committed to nurturing talent and providing ongoing mentoring and training to help you grow personally and professionally.
Flexibility: We understand the importance of balance and are dedicated to maintaining a culture that supports your career and personal life.
Our Values:
Lasting Relationships: We build solid and enduring connections with our clients and team members.
Data-Driven Insights: We leverage data to drive intelligent decisions and impactful results.
Growth-Focused Mindset: We embrace opportunities for continuous improvement and innovation.
Collaboration-First: We prioritize teamwork and believe the best solutions come from working together.
Culture-Conscious: We foster a supportive and inclusive culture where everyone can thrive.
Join us at Attivo Partners and be part of a team that's shaping the future of finance and accounting for startups. Let's grow together
Role Overview
The Director of Operations supports the People & Talent and Operations teams by providing excellent customer service and support to Attivo's employees. The position will manage the client engagement process, help streamline operations, and coordinate all company events. The successful candidates will have a focus on setting goals, developing strategies, and thinking through long-term impacts rather than just executing operational tasks.
Responsibilities
Operational Strategy and Management
Develop, streamline, and implement operational strategies, policies, and procedures
Identify areas for process improvement and implement solutions to enhance efficiency, productivity, and promote a culture of excellence
Conduct system testing on tech stack integrations
Provide executive support for ad hoc projects
Client Engagement Process
Coordinate logistics and systems setup related to new client engagements
Assist with team staffing
Collaboration
Maintain Slack channels, Monday boards, and other internal and client collaboration tools
Facilitate internal meetings, including: All Hands, Water Coolers, Game Nights, Lunch & Learns, Collaboration calls
Administer reward and recognition programs
Event Planning
Own and drive all logistics and budget related to annual retreat
Manage regional gatherings 4x a year, including accommodation, workspace, dining, training sessions, and others
Requirements
Demonstrated ability to lead, motivate, and develop high-performing teams
Strong skills in streamlining operations, problem solving, and team building
Ability to manage up, helping management prioritize
Experience in managing large-scale projects from initiation to completion
Proven ability to identify inefficiencies and drive implementation of process improvements
Familiarity with project management methodologies and tools
Ability to align operational activities with the overall strategic goals of the organization
Experience in implementing technology solutions to improve operational efficiency
Strong tech experience in the following preferred: Monday, Slack, Google Workspace, Dropbox, Lastpass, Rippling, and Bizinta
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent interpersonal skills with good negotiations skills and the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
Excellent time management skills with a proven ability to meet deadlines
Ability to maintain a high level of integrity and confidentiality
Ability to operate with minimal guidance while exhibiting critical thinking
Ability to juggle multiple projects under tight timeline
A customer service focus, and the ability to partner with internal and external stakeholders and partners
Proactive and independent with the ability to take initiative
Ability to be flexible and adapt to learn various software platforms that you may not be familiar with
Education & Experience
Bachelor's degree in Business Management or related field, or equivalent work experience, required
Ten years of experience in operations management, ideally in a fast-paced technology, or professional services environment
Proven track record of developing and implementing operational strategies and processes
Professional Attributes
Professional curiosity and creativity
Passionate desire to learn and to support continuous improvement
Entrepreneurial spirit and passion for startups and early-stage growth companies
Team player with a strong desire to be an active, long-term participant in Attivo's growth
Must be a problem solver, creative thinker, and resourceful, with the ability to think outside the box, and challenge the status quo
Ability to learn quickly, make an immediate impact, and provide value-added service
Strong ability to connect and build relationships with candidates, firm leadership, & peers
Confidence in professional aptitude and ability to effectively convey skills, knowledge, and qualifications to clients
Salary Range
Attivo offers a competitive base plus bonus, and opportunities for advancement. The starting salary range for the Director of Operations is approximately $125,000 to $150,000 per year plus bonus.
Benefits
Benefits for full-time employees include: Health, Dental, and Vision Insurance (100% coverage for employees on base plan, 70% coverage for additional family members), participation in Flexible Spending Accounts and 401(k), 3 weeks PTO, voluntary Life Insurance & Disability plans, and work-from-home allowance. Primary caregivers and others requiring a flexible work schedule or reduced hours are encouraged to apply; benefits may be prorated for part-time hires.
Final Notes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Attivo Partners is an equal opportunity employer and is committed to a diverse workplace. People from diverse racial, ethnic and cultural backgrounds, women, LGBTQ+ individuals, and persons with disabilities are highly encouraged to apply.
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