Auto General Liability Claims Consultant

2 months ago

Downers Grove, United States CNA Full time

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.
  • Coordinates third party recovery with subrogation/salvage unit.
  • Makes recommendations on claims processes and resolution strategies to management.
  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
  • Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
  • Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.
  • Provides guidance and assistance to less experienced claims staff and other functional areas.
  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
Reporting Relationship
Manager or above.

Skills, Knowledge and Abilities
  • Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Ability to deal with ambiguous situations and issues.
  • Creativity in resolving unique and challenging business problems.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Ability to adapt to change and value diverse opinions and ideas.
  • Ability to manage and prioritize multiple projects.
  • Ability to evaluate claims based on a cost benefit analysis.
  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.
  • Ability to implement strategies with a proactive long-term view of business goals and objectives.
Education and Experience
  • Bachelor's degree or equivalent experience. Professional designation preferred.
  • Typically a minimum eight years claims experience.


#LI-AR1

#LI-Hybr

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Maryland, New York and Washington, the national base pay range for this job level is $71,000 to $133,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

  • General Liability Claims Specialist

    3 days ago

    Downers Grove, Illinois, United States National Guard Employment Network Full time

    Job Overview Attention Military Affiliates - Our organization collaborates with partner companies to identify qualified candidates for available positions. This role is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you possess the necessary skills, educational...

  • General Liability Claims Specialist

    3 days ago

    Downers Grove, Illinois, United States National Guard Employment Network Full time

    Position OverviewThis role is dedicated to supporting military-affiliated job seekers. Our organization collaborates with partner companies to identify qualified candidates for available positions.The position is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.If you...

  • Auto Liability Adjuster

    1 week ago

    Downers Grove, United States Kemper Full time

    Location(s) P&C-Butterfield Road-Downers Grove-IL-AAC Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and...

  • Liability Claims Team Leader

    4 days ago

    Downers Grove, Illinois, United States GB - Global Full time

    IntroductionBecome a part of our expanding team of committed professionals at GB - Global, dedicated to guiding individuals towards optimal health and wellbeing outcomes. You will collaborate with a resilient group that strives to redefine excellence in service delivery. Our organization prioritizes teamwork and aims to positively impact the lives of our...

  • Auto Claim Representative Trainee

    3 months ago

    Downers Grove, United States Travelers Full time

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Major Litigation Unit Claims Consultant

    4 weeks ago

    Downers Grove, United States CNA Financial Corporation Full time

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor responsible for the direct handling and...

  • Claims Supervisor

    6 hours ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    Job SummaryCorVel Corporation is seeking a highly skilled and experienced Claims Supervisor to join our team. As a Claims Supervisor, you will be responsible for overseeing a team of claims professionals, ensuring that all quality, productivity, and customer service standards are met while adhering to company policies and procedures.Key...

  • Compensation Claims Consultant

    4 days ago

    Downers Grove, Illinois, United States CorVel Enterprise Comp, Inc. Full time

    Claims Management SpecialistThe Claims Management Specialist plays a crucial role in overseeing straightforward, non-complex Medical Only workers' compensation claims, as well as more intricate Lost Time claims. This position entails verifying policy coverage, assessing claim legitimacy, setting reserves, approving payments, and keeping all stakeholders...

  • Bodily Injury Claims Specialist

    4 days ago

    Downers Grove, Illinois, United States Iamic Full time

    Bodily Injury Claims Specialist Iamic Insurance is a prominent name in the specialized insurance sector. Our achievements are a testament to the dedicated and diverse individuals who positively impact our clients' lives every day. We foster a high-performance culture, offering valuable opportunities for personal growth and professional challenges, all while...

  • Claims Adjuster

    3 months ago

    Downers Grove, United States Iamic Full time

    **Claims Adjuster - Bodily Injury** Kemper Insurance February 25, 2022 Downers Grove, IL Location(s)Downers Grove IL**Details**_Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing...

  • Insurance Claims Analyst

    4 days ago

    Downers Grove, Illinois, United States Iamic Full time

    Bodily Injury Claims Specialist Iamic Insurance is a prominent player in the specialized insurance sector. Our achievements stem from the dedicated and diverse professionals who positively impact our clients' lives daily. We prioritize a high-performance culture, valuable personal development opportunities, and a balanced work-life environment, which we...

  • Claims Management Specialist

    4 days ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    The Claims Analyst is responsible for overseeing straightforward, non-complex Medical Only workers' compensation claims as well as more intricate Lost Time claims. This role operates within the company's established best practices and under the limited authority delegated to achieve optimal outcomes, all while being directly supervised by a senior claims...

  • Claims Processing Specialist

    4 days ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    The Claims Analyst is responsible for overseeing straightforward, non-complex Medical Only workers' compensation claims, as well as more intricate Lost Time claims, ensuring adherence to company best practices and operating within designated authority limits. This role operates under the guidance of a senior claims professional, contributing to the...

  • Medical Only Claims Specialist

    3 months ago

    Downers Grove, United States CorVel Corporation Full time

    The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel. The positions is remote. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and...

  • Medical Only Claims Specialist

    2 weeks ago

    Downers Grove, United States CorVel Corporation Full time

    The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgement of the claim ...

  • Medical Only Claims Specialist

    2 weeks ago

    Downers Grove, United States CorVel Enterprise Comp, Inc. Full time

    Job DescriptionJob DescriptionThe Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Receives claims, confirms policy coverage and acknowledgement...

  • Medical Only Claims Specialist

    3 months ago

    Downers Grove, United States CorVel Enterprise Comp, Inc. Full time

    Job DescriptionJob DescriptionThe Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel.The positions is remote.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Receives claims, confirms policy...

  • Complex Claims Specialist – Allied Healthcare Providers

    3 months ago

    Downers Grove, United States CNA Full time

    JOB DESCRIPTION : Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of moderate to high complexity and exposure Healthcare claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize...

  • Insurance Claims Representative

    3 weeks ago

    Silver Grove, United States Cincinnati Insurance Company, Inc. Full time

    Make a difference with a career in insurance Join our team as an Insurance Claims Representative and help protect families and businesses as they work to prevent or recover from a loss. Embrace challenges, develop your skills, and contribute to our continued success. Responsibilities: Complete thorough claim investigations Interview insureds, claimants, and...

  • Night Stockroom Attendant

    3 months ago

    Downers Grove, United States Hawk Auto Parts Warehouse - Downers Grove Full time

    Job DescriptionJob DescriptionHawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Downers Grove Warehouse is...